The Westin Crown Center 4* (Kansas City, MO) - Hotel Reviews

Address: 1 East Pershing Road, Kansas City, MO 64108

Phone Number:

Region: United States > Missouri > Kansas City

Amenities:

Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#4 Luxury Hotels in Kansas City

#5 Family Hotels in Kansas City

#6 Business Hotels in Kansas City

Price Range: ££

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Located in the heart of downtown, The Westin Crown Center, Kansas City, a recipient of the AAA Four Diamond Award is encompassed by Hallmark's Crown Center. Known as a city within a city. ... more less

Reservation Options:: TripAdvisor is proud to partner with Starwood, Travelocity, Booking.com, Orbitz, Hotels.com, Venere, Tingo and Expedia so you can book your The Westin Crown Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: The Westin Crown Hotel Kansas City; The Westin Crown Hotel; Westin Crown Center; Westin Kansas City; Kansas City Westin

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788 reviews from our community

See which rooms travellers prefer - 202 traveller tips

bchgrrrl

San Clemente, California

Top Contributor

62 reviews

28 hotel reviews

Reviews in 33 cities

14 helpful votes

“One of the friendliest properties...”

Reviewed 24 May 2013 NEW

I think the best memory of my stay at the Westin was all of the staff and how generous, friendly and accommodating they were. From the front desk, to the cleaning staff and concierge team, I felt welcomed and appreciated. The room was a standard king, and clean and comfortable, and very reliably up to Westin standards. The hotel is... More

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Tashia M

Grandview, Missouri, United States

1 review

“Heavenly sleep!”

Reviewed 23 May 2013 NEW

I am use to hotels with uncomfortable beds, sheets, blankets, and pillows. I'm so sick of the ugly floral print blankets that are stiff as a board! This hotel had the most amazing bed!! Down comforter was perfect. I wanted to move the bed home!

HeatherTEdina_MN

Edina, MN

“Integrity Based Service”

I just had a great visit to Kansas City staying at the Westin Crown Center. What a lovely place especially with the recent remodel to their lobby. It looks beautiful. I must also rave at the service that I received. After leaving the hotel I realized that I had left a credit card and $20 in my room. I called... More

Thank you very much for taking your time to share your refreshing comments on your recent stay with us at The Westin Kansas City at Crown Center. I am so delighted to hear you enjoyed your stay and loved our new lobby renovations! I sincerley apologize for the stress and frustrations you had to encounter with misplacing your credit card.... More

scot1995

Joplin, Missouri

“Great hotel”

Reviewed 22 May 2013 NEW

The service was exceptional. The room was spacious and spotlessly clean. I loved the shower. Breakfast was very good. It is right next to the crown center so there is plenty to do and numerous places to eat. I wish i could have spent more than one night. I will be using this hotel again.

Scot1995- I appreciate you taking your time to share your feedback on your recent stay with us at The Westin Kansas City at Crown Center. I am happy to hear you enjoyed your stay and that our staff was friendly and accommodating, ensuring you had everything you needed for a relaxing stay. We are very fortunate to be located in... More

Laura F

Kansas City, Missouri

“Best hotel in every way”

Great location, lots of great dining close by, activities, welcoming staff, clean rooms! Dog friendly for small pooches, have never had a bad stay and I stay several times a year and it's always a great experirence.

Laura F- Thank you very much for taking your time to share your refreshing comments on your recent stay at The Westin Kansas City at Crown Center. I am delighted to hear you enjoyed your stay and were able to take full advantage of all the great attractions in the Crown Center area, with you dog! It is our goal... More

Leonard W

Leawood, Kansas, United States

Contributor

12 reviews

Reviews in 3 cities

1 helpful vote

“Great Getaway”

Very clean, quite, and comfortable hotel conveniently located to many fine Kansas City dining and entertainment options. Appeared to be recently renovated, looked very nice. Our room had great views of the City. Pool looked great, next visit I'll bring my trunks. Staff was friendly and helpful. Our getaway was to celebrate and anniversary. I had ordered flowers from a... More

See 7 more reviews by Leonard W for Kansas City

Leonard W- The Westin Kansas City at Crown Center team appreciates you taking your time to share your feedback on your recent stay with us! I am very happy to hear you liked our new lobby renovations and were able to relax and feel refreshed during yoru stay! We are very fortunate to be located in the heart of Crown... More

Courtney B

“Impeccable Customer Service”

All staff members were exceptionally personable and polite. They truly went above and beyond to make everyone feel comfortable and important during their stay! I visisted during a huge rock concert and some of the visitors weren't the nicest of people, and each and every interaction I saw between staff and visitors was completely professional and curteous. This company definately... More

Courtney B- Thank you very much for sharing your warm comments on your recent stay with us at The Westin Kansas City at Crown Center. It means so much to our team to hear the customer service was impeccable. We strive to make our guests feel as welcome and relaxed as possible and knowing our staff was able to go... More

Nancy M

Ashland, Massachusetts

“Great hotel, very comfortable.”

Reviewed 21 May 2013 NEW

This hotel has had some renovations and it has really made a big difference. Great shower! Great beds! Friendly staff! I stay at this hotel twice a year and it was always good, but this time was so much better. I will definately be back!

Nancy M- Thank you very much for taking your time to share your feedback on your recent saty at The Westin Kansas City at Crown Center. I am delighted to hear you enjoyed your stay and were able to relax in the comfort of your guest room enjoying our Heavenly beds and waterfall shower. We are very excited about the... More

Georges056

Reviewer

3 reviews

3 hotel reviews

“Stay Elsewhere in Kansas City!!”

Ordered room service, got a callback that it would be 45 minutes instead of the original 30 - which was fine with me as I had lots of work to do. The operator then said "are you sure? our Brasserie is open for breakfast now". These people didn't want the extra room service order and wanted me to come downstairs... More

George056- Thank you for taking the time to share your feedback about your experience at The Westin Kansas City at Crown Center. I sincerely apologize that your stay was less than perfect due to the disappointing encounter you had with our staff . Your experience was not at all what staying at a Westin should feel like and your feedback... More

rockweekend

“Relaxing”

Reviewed 20 May 2013 NEW via mobile

My husband and I stay at the Westin once a year. It is the perfect location for what we need. We have NEVER had a bad experience. It is very relaxing and the beds are so comfortable. I am thinking about making this a twice a year staycation.

rockweekend- Thank you very much for sharing your feedback on your recent stay with us at The Westin Kansas City at Crown Center. It is so great to have you and your husband as loyal guests and I am pleased the location in the heart of Crown Center is always convenient for you. We take great pride in our Westin... More

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The Westin Crown Center Hotel Reviews, Kansas City

The Westin Crown Center

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