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All 109 Kansas City hotels

Extended Stay America - Kansas City - South

2.0 of 5
550 East 105th St, Kansas City, MO 64131
Hotel amenities
Extended Stay America - Kansas City - South
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46%
Ranked #70 of 109 hotels in Kansas City
Most recent review
4 of 5 stars Reviewed 10 June 2013
AAAA951 Kansas City, Missouri
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28 reviews from our community

    Trip type
Traveller rating
    8
    5
    1
    6
    8
Date Rating
Kansas City, Missouri
1 review
4 of 5 stars Reviewed 10 June 2013

Great stay, Great employees and staff and Great Price. I've stayed here about 3 or 4 times and everyone has been really nice and helpful. It's in a great area with easy access to the highway and everything is close by. I will be staying here again.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - South, responded to this review
13 June 2013

Thank you so much for posting a review of our property. I am proud of the staff for making this past visit for you at our hotel, and the three or four others, exceptional. As well, it is great to know that you continue to find our location convenient, close to the highway and other establishments in the area. Once... More

Brighton, Illinois
1 review
2 of 5 stars Reviewed 31 May 2013

We had a pleasant check-in. The room was fairly clean except behind the door which looked like it hadn't been swept for a long time. Not sure if the floor had been vacuumed. We also found that the pan in the cabinet had oatmeal/cream of wheat all over it. This had to be soaked and scrubbed three times. I must... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Kansas City - South, responded to this review
4 June 2013

Thank you for your recent review of your stay. I am pleased to read your remarks about your check in process. However, I am very sorry that the cleanliness was not up to standard. Your comments were reviewed by the staff, and we will provide inspections on all aspects of the guest rooms to make sure your experience is not... More

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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 28 May 2013

I've stayed in many Extended Stay America hotels. Never before had these type of problems. I had ants on my night stand & my bed. They could not assist me because proper staff wasn't availible, so I had to wait until they opened the lobby to find out I couldn't get another room because they where booked and it wasn't... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Kansas City - South, responded to this review
29 May 2013

Thank you for your recent review of your stay. I am sorry to hear that the level of cleanliness in your room was not in line with our company's standards and the shower was not working properly in your bathroom Your comments were reviewed by the staff, and we are working to eliminate the cleanliness issues and repair the shower... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 27 May 2013

Bugs and bad service. Never again will I stay here. I was told to ce to the front desk if I wanted cups for my room. I had bugs crawling all overe and the night stand when I woke up in the middle of the night. My boyfriend had to spray cologne on them to kill. When we called the... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Kansas City - South, responded to this review
6 June 2013

I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the level of cleanliness in your room is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will take the precautionary steps to make sure your experience is not repeated. Thank... More

Boise, Idaho
Top Contributor
97 reviews 97 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed 30 April 2013

We checked into the hotel and the first thing that we noticed in our room was toe nail clippings on the floor. The shower curtain the walls in the bathroom and main room all had a lot of mold. We had a abundance of ants in the kitchen and the bathroom. These rooms are seldom cleaned because the top of... More

Was this review helpful? Yes 3
See 5 more reviews by Rob2222 for Kansas City
Manager_11525, General Manager at Extended Stay America - Kansas City - South, responded to this review
2 May 2013

Rob - I appreciate you taking the time to write a review of your experience with us. Thank you for pointing out the offerings of our grab and go breakfast. This is a new feature, and one we are proud to provide to our guests. Still, the level of cleanliness in your room you described is unacceptable, and I sincerely... More

Ellicott City, Maryland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 15 April 2013

Customer service was horrible. Smoking is allowed in the hotel and the smell travels into the elevator and all through the floor! Staff will over febreeze but you can not change rooms, even if you previously requested a non smoking room. One of the young ladies I was traveling with found cocaine in her room and reported it to the... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Kansas City - South, responded to this review
16 April 2013

I appreciate you taking the time to write a review of your experience with us. I am excited to read your remarks about how you enjoyed the location and the kitchenette; however, I am very sorry that your room wasn't quite up to par. I discussed your comments with the team, and we are going through the rooms and making... More

Top Contributor
64 reviews 64 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 14 April 2013

This Extended Stay is in a great location off I-435 and Holmes. Tucked back in there and not loud. Easy to find. Safe parking. Friendly staff. Pretty industrial feel. Not luxury with the hard beds and old fashioned bedspreads. But it's clean. Nice kitchenettes.

Was this review helpful? Yes
See 7 more reviews by FederalExpress for Kansas City
Manager_11525, General Manager at Extended Stay America - Kansas City - South, responded to this review
16 April 2013

Thank you so much for sharing your experience with us. Please accept our apologies that the bed was hard. Still, we are happy to know that we were able to help you enjoy your stay with our kitchenettes, safe parking, and clean room. It's great to hear that the staff was friendly too. The staff and I would like to... More

Topeka, Kansas
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 13 April 2013

I booked through the Extended Stay America website for a great rate. When I checked in, they tried to charge me almost $30 more than that! Luckily, all I had to do was tell the woman at the front desk (who was quite nice), and she refunded me immediately. Then I went to my room. The elevator positively reeked of... More

Was this review helpful? Yes 1
See 7 more reviews by rigsfhdgnv for Kansas City
Manager_11525, General Manager at Extended Stay America - Kansas City - South, responded to this review
17 April 2013

I received a copy of your review, and wanted to take a moment to personally respond. The lack of linens and items left from the previous guest you described is unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we will be changing the way we inspect our rooms to make sure your... More

Kansas City, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 28 March 2013

Got a great rate on priceline. Stayed for the first time and the people at the front desk where nice and courteous. There was some problem with the reservation on priceline but it was handled immediately.

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vguerke, Manager at Extended Stay America - Kansas City - South, responded to this review
29 March 2013

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Kansas City - South. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 20 March 2013 via mobile

I stay in hotels a lot, and this was one of the worst experience I've had! Kitchen supplies were dirty, the shower was broken, the service staff were more interested in socializing with each other and watching TV than helping guests. I would recommend staying away!

Was this review helpful? Yes 1
vguerke, Manager at Extended Stay America - Kansas City - South, responded to this review
21 March 2013

I received a copy of your review, and wanted to take a moment to personally respond. I am so sorry to hear that our staff didn't respond promptly to your needs. I am working closely with my entire staff to insure that your room and customer service concerns do not happen again in the future. I appreciate you bringing this... More

 
 
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Additional Information about Extended Stay America - Kansas City - South

Also Known As:
Extended Stay Kansas City
Kansas City Extended Stay
Address: 550 East 105th St, Kansas City, MO 64131
Region: United States > Missouri > Kansas City
Amenities:
Business Centre Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #70 of 109 hotels in Kansas City
Price Range: £
Hotel Class:2 star (2*)
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