I checked in and had a room that was much nicer than I expected. There was a two person line at check in. I went and dropped my bags in the room, headed straight to the casino. As I was losing quickly, I met a host (Deron) who guided me to the video poker games at IBar, and suggested the... more

Nice hotel but extremely overpriced for the value and service you get. Even booking as a TotalRewards member, the hotel management team is obviously composed of Curlly, Moe & Larry. My room was not available until after 6:00pm even though I arrived around 3:00pm, they kept telling me another half hour when they clearly did not have a clue. Three... more

Everyone went out of their way especially Jenny (the host) to be sure we had a great time. Food was very good at the Steak House and room service was great. The hotel was full of Saints fans for the weekend and Harrah's saw to it we had a great weekend. Thank you St. Louis more

The staff was simply divine. Everyone (from the valet and bell hop to the motel and casino staff) smiled and greeted us promplty. We had a few concerns at the casino and the staff was not only willing but able to help; furthermore, they fixed the problems ASAP. All my requests with the hotel were addressed in a timely manner... more

ALWAYS Excellent service in every area of this great Casino. Nice friendly faces everywhere you go whether it be the Valet Staff, The Casino Staff, The Promotions Desk or Security. They have a nice Southern Hospitality that can't be beat. We always feel welcome at Harrah's St. Louis. And the rooms are always nice and cozy after a long drive!... more

rooms we very clean. Aurora (casino hostess) is wonderful. Occasional pissy employee but you will find that anywhere. For the most part dealers were very nice and hospitable. Only complaint is it takes forever to get a cocktail waitress at a table. Their pagers mean nothing. more

Arrived on Saturday and had made reservations months in advance. Requested two beds as I was traveling with a friend. When we arrived they said all they had was king size beds available. I told her I had requested 2 beds and she said that is a request and does not mean I would get it. She said we can... more

I have stayed here 5 times. All the staff is friendly and efficient from the car valet, the bell hop and front desk staff. The rooms are nice with very spacious bathrooms. Large tub/shower and separate toilet room. The room has coffee maker and an iron. I can't remember if there is a hairdryer. Food is a bit pricey but... more

we stayed at st louis for 2 nights in september. the staff there is great and very attentive to your needs. the rooms were clean and comfortable. the bath tub is one of the best for relaxing in. the only real problem that i can complain about is the eating situation. if you don;t have a car and don;t care... more