Chase Park Plaza 4.5* (Saint Louis, MO) - Hotel Reviews

Address: 212 - 232 N. Kings Highway Blvd., Saint Louis, MO 63108

Region: United States > Missouri > Saint Louis

Amenities:

Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#6 Romantic Hotels in Saint Louis

#7 Luxury Hotels in Saint Louis

#28 Business Hotels in Saint Louis

#33 Family Hotels in Saint Louis

Price Range: ££

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: You’ve arrived at The Chase Park Plaza hotel, a vibrant legend accommodating guests in grand style, here in the heart of St. Louis. This stately landmark is home to a celebrated history. Through a recent renovation, that storied past has been lovingly preserved and artfully revitalized, with improvements ranging from décor updates to a five-screen cinema. More than one million square feet of luxurious accommodations await you, including:Impeccable guest suites Five fabulous restaurants Expansive event and meeting facilities Five-screen cinema Outdoor heated pool First-class spa and fitness facilities The Private Residences In addition to premier amenities, The Chase Park Plaza offers you a premier location surrounded by the very best St. Louis has to offer. On your doorstep is the Central West End, one of the city’s most popular dining and entertainment areas. Just across the street you’ll find Forest Park, home to fine museums, a world-renowned zoo and one of the country’s finest public golf courses. As our guest, you’re also just moments away from the Barnes-Jewish Hospital complex, Busch Stadium, Washington University, St. Louis University, the downtown and Clayton business districts and Lambert International Airport.At The Chase Park Plaza you’ll feel truly welcome. In so many ways. ... more less

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Also Known As:: Chase Park Plaza Hotel Saint Louis; Chase Park Plaza Hotel; Park Plaza Chase; Park Plaza Saint Louis; Saint Louis Park Plaza

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334 reviews from our community

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cruisingsailor

Fairhaven, Massachusetts

2 reviews

Reviews in 2 cities

“A formerly great hotel that has gone to seed”

Reviewed 16 May 2013 NEW

I have ALWAYS stayed at the Chase whenever in St. Louis and always considered it worth any extra effort (i.e. not located downtown) and expense. Not so my most recent stay. The Chase has become very shabby. I had paid a premium and was on the club floor. The pillows smelled of old sweat (not mine) and were lumpy. The... More

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I G

Toronto, Australia

Senior Reviewer

10 reviews

3 hotel reviews

Reviews in 4 cities

6 helpful votes

“Hard to find classic hotel”

Reviewed 14 May 2013 NEW

I didn't complete my homework and I do not know who is a real owner of Chase Park Plaza. You still feel the spirit of the city and the place, and not the hotel chain regulations. Last hotel like this was reviewed in 1965 novel by Arthur Hailey. This is my second stay in one year. The personal trying it... More

See 3 more reviews by I G for Saint Louis

Caymans2010

Los Angeles, California

1 review

“Never Again!”

Reviewed 12 May 2013 NEW

We decided to try the Chase for our most recent trip to St. Louis after always staying at the Ritz in Clayton. Never Again! This place is a dump. No amenities. Terrible service. An absolute lie to claim it's a 4 star hotel. Our room was cleaned only because we had to call downstairs. Dirty trays left in the room... More

We appreciate you sharing your review with us though we deeply regret any inconveniences that you may have impacted your St. Louis getaway. Understandably, you were frustrated and we apologize if your room was not at its best during your stay. Please be assured that your experience is not reflective of the high standards of customer service we’ve set and... More

Kim H

Stratford, Connecticut, United States

6 reviews

4 hotel reviews

Reviews in 6 cities

1 helpful vote

“Stately hotel”

Reviewed 9 May 2013

Beautifully appointed, extremely comfortable and clean. Suites are ridiculously large! Big sitting area, office area, huge bedroom, large bathroom. Minibar in the room. The bar and restaurant were also very good, and the pool is a sight to see. The only minor drawback is the large, old-school TVs (two of them in the suite!) but I don't watch TV much... More

It is always our greatest hope that all of our guests enjoy their time at The Chase Park Plaza and we are delighted to have met that goal during your recent stay. Our suites certainly provide a luxurious escape with all of the comforts of home and our outdoor piazza complete with fountains, fireplace and heated pool is a favorite... More

rcg2958

Los Angeles

Reviewer

4 reviews

Reviews in 3 cities

4 helpful votes

“Grand Dame”

Reviewed 8 May 2013

We spent the weekend here as part of a large wedding party. The main downstairs rooms are quite amazing and grand. Our room on the 3rd floor in main building was fine, no complants, although a bit small. Bed was quite comfortable. While the room faced the street (Kings Hwy), there was no noise in the room at all with... More

A wedding is a truly magical event here at The Chase Park Plaza. It pleases us to read a review such as yours and know that we have succeeded in creating a great experience for a valued guest. We are so glad you enjoyed the beauty of our public areas and found your guest room to be so comfortable. Thank... More

Samantha D

Jackson, Wyoming

“Useless front desk staff”

Reviewed 7 May 2013

We stayed at the the Chase Park Plaza for a wedding last weekend. The hotel is nice. The rooms are fine, although there was terrible water pressure in the shower. The front desk, on the other hand, was useless. They were supposed to give everyone gift bags at check in and they blew that. Then the restaurant was closed for... More

We couldn't be more disappointed by your comments and ask that you please accept our most sincere apologies for the issues you experienced during your recent visit to our hotel. What you described does not reflect our high standard of service and we appreciate that you have brought this to our attention. Providing excellent care for all of our guests... More

Beth F

Woodcliff Lake, New Jersey

3 helpful votes

“Wonderful choice”

The Chase Park Plaza is an old world hotel in a perfect location when visiting St. Louis. Forest Park, with museums, a fantastic and free zoo, botanical gardens, is right across the street. Central West End is a "hip" area with many great restaurants to choose from, including several in the hotel itself. We stay here whenever we are in... More

We think your review is wonderful! Thank you so much for taking the time to detail all that you love about St. Louis, including The Chase Park Plaza. Our location certainly is one of the best in the city for enjoying the amazing points of interest you mentioned and even more! We love knowing our historic hotel is your choice... More

WS4000

“I thought old hotels were supposed to be quiet?”

Reviewed 28 April 2013 via mobile

We stayed at the Chase on a Friday night. The lobby bar band played until 1am and was VERY loud in our 9th floor room. It was also easy to hear noises from the hallway. It seems like when they renovated the Chase the windows and doors used were cheap ones that don't insulate sound very well. We usually stay... More

Thank you for sharing your thoughts. It is truly disappointing that your peace was disrupted in any way by noises outside your guest room. We urge our guests to let us know if there is anything we can do to make their experience more enjoyable and we regret that we were not given the opportunity to do so during your... More

Nina B

Senior Contributor

29 reviews

5 hotel reviews

Reviews in 9 cities

“Great potential but needs attention to detail”

Reviewed 22 April 2013

We spent the weekend in St. Louis at the Chase Park Plaza. The location is beautiful. Upon entering, the feel of the property and the immediate attention of the staff suggests that this is a high end luxury property. But this property is missing the details essential to a luxury property: 1. The toilet paper is thin and scratchy 2.... More

While we are delighted to know you enjoyed our location and as well as the decor of our historic property, it is certainly regrettable to learn that your entire stay was not as positive. Attention to detail is always important to all of us and we sincerely apologize if we missed the mark with regard to some areas for you.... More

reviewergrrl

Chicago, Illinois

5 reviews

“Great hotel!”

Reviewed 9 April 2013

Loved this hotel, great customer service. Loved having the movie theater in the hotel. Rooms were very nice. Staff was super friendly and very accommodating. Loved the neighborhood as well. Also enjoyed the bar and lounge areas, they had great singers/musical groups on Friday and Saturday nights. There is also a very nice outdoor area with a bonfire, wooden chairs... More

See 3 more reviews by reviewergrrl for Saint Louis

Thank you for the many wonderful compliments of The Chase Park Plaza. It always delights us to hear about a guest's positive experience and it doesn't get much better than the account of your visit. A St. Louis getaway can be the perfect escape and our location is just right for taking it all in. However, with so many ways... More

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Chase Park Plaza Hotel Reviews, Saint Louis

Chase Park Plaza

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