Westin St. Louis 4* (Saint Louis, MO) - Hotel Reviews

Also Known As:: Westin St. Louis Hotel Saint Louis; Westin St. Louis Hotel; Westin St Louis; Westin Saint Louis; Saint Louis Westin; Westin Hotel St Louis

Address: 811 Spruce St, Saint Louis, MO 63102

Region: United States > Missouri > Saint Louis > Downtown

Amenities:

Bar/Lounge Business Centre Fitness Centre Children Activities Pets Allowed Restaurant Room Service Suites Wheelchair access

Hotel Style:

#2 Luxury Hotels in Saint Louis

#3 Business Hotels in Saint Louis

#3 Romantic Hotels in Saint Louis

#3 Onsen Hotels in Saint Louis

#9 Family Hotels in Saint Louis

Price Range: ££

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Located in the historic Cupples Station section of St. Louis, the Westin St. Louis boasts a premiere setting. Enjoy the nearby federal courthouse, pedestrian mall, and famed Gateway Arch. Watch a Cardinals game at Busch stadium or just explore the city. A convenient Avis car rental onsite makes getting around easy.Your experience at the Westin St. Louis will be sure to engage the senses, with an interactive display kitchen at the delicious Clark Street Grill.Reenergize and renew in our Solera Health Club & Spa, a full-service spa featuring a selection of soothing signature treatments including massage, body treatments, and facials. Our full service business center allows you to take care of any last-minute details if you are hosting an event in one of our various meeting spaces.The guest rooms and suites at the Westin St. Louis are beautifully appointed, with contemporary conveniences such as High Speed Internet Access, and our signature Heavenly Bed®. Boasting high ceilings and a separate soaking tub, you are sure to stay relaxed during your stay. ... more less

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684 reviews from our community

See which rooms travellers prefer - 104 traveller tips

LALANYC30

New York, NY

Reviewer

5 reviews

4 hotel reviews

Reviews in 4 cities

77 helpful votes

“One of the nicest Westins...”

Reviewed 17 June 2013 NEW via mobile

Rooms are huge, have great bathrooms and are also extremely clean. Overall it's a great place to stay while in St. Louis, especially for a business traveler. They have everything you need to make your stay comfortable. This a top-notch Westin!

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Carla986

O'Fallon, Illinois

1 review

“Expensive Birthday!!”

Reviewed 14 June 2013 NEW

I booked the Westin St. Louis on a Groupon for a friend and I for my birthday. It was still a little more expensive than i would of liked but i thought we could go to the Lumiere Casino. Since i have to work on Saturday nights i called the hotel and asked if it was okay that i check... More

Thank you for taking the time complete your review. I appreciate your feedback and comments regarding your recent stay. I apologize that we did not have your requested room type available upon your arrival. I have addressed your concerns with our Front Desk and Reservations Managers to ensure this missed opportunity does not happen again in the future. We do... More

Bill C

Columbia, Missouri

“The best Westin!”

Reviewed 9 June 2013

We've stayed at this Westin before and had already experienced their great service, but it was even better this time. While in town for a wedding, we stayed once again at our favorite Westin. The staff is always friendly and helpful, but this time we met Elson Dollenga, the Food and Beverage Supervisor. We had the best time visiting with... More

Thank you for your review! Elson and Olga are certainly two of our shining stars here at the Westin St. Louis. I am delighted that you enjoyed your stay and I will share your comments with Elson and Olga! We appreciate your continued loyalty and stand ready for your next visit! More

Karen M

Eureka, California

“Perfect Location”

Reviewed 5 June 2013

We traveled to St. Louis for the first time on a group trip affiliated with the SF Giants. Our check in was quick, the room was huge and nicely furnished. All of our encounters with staff were pleasant and our needs were met. We were under a tornado warning one night and the hotel was slammed with guests needing to... More

Thank you for taking the time to post comments from your recent stay with us! I have shared your review with our associates and personally thanked them for being so pleasant and meeting your needs. We are centrally located in downtown St. Louis, which makes it convenient whether travelling for business or pleasure. We stand ready to welcome you back... More

blou55

Contributor

12 reviews

11 hotel reviews

Reviews in 10 cities

5 helpful votes

“Nice but noisy”

This is a very fancy place located near the cardinal baseball stadium. Employees were very nice. The rooms are large and very clean. Our room had the train on one side and loud guest on the other side. Sound proofing needs some updating. Also parking is about a block away across the street.

Thank you for your comments! We do offer both self parking, at the end of our entrance which is monitored 24 hours per day, or valet parking, which allows guests to choose which option best fits their needs. I apologize for the outside noises, of which I do wish we had more control. I've personally thanked our associates for being... More

Jayne M

Kansas City, Missouri

“For a Westin...pretty disappointing and not worth the extra $$$”

Reviewed 3 June 2013

Let me first start by saying that my husband and I are SPG Gold members and are HUGE fans of the Westin Hotel brand... Love the Heavenly Bed! We've stayed at several SPG hotels and have come to expect certain things when we stay at a Westin as they hold a higher standard compared to the other Starwood properties. The... More

Thank you for taking the time to complete your review. We sincerely appreciate your constructive and detailed feedback as it is through this information that we are able to continue to grow and improve our service. I have shared these missed opportunities with the Management Team and assure you we are addressing each concern to ensure these do not occur... More

Crazy4Cancun_82

Beach Park, Illinois

3 reviews

Reviews in 2 cities

4 helpful votes

“Beautiful, clean room”

Reviewed 2 June 2013

My husband and I stayed here for one night over Memorial Day weekend and truly enjoyed our stay. The hotel is so clean and the staff at the front desk were super friendly. The room exceeded my expectations, it was very clean and spacious and the bed was very comfortable. The bathroom was huge with a separate soaker tub and... More

I'm delighted to know we exceeded your expectations! Our associates truly enjoy what they do and I'm thrilled it shows. Our Heavenly Bath offers a refreshing way to start each day! We are conveniently located in the heart of downtown St. Louis, steps away from major attractions, sports venues and dining options. We look forward to the opportunity to welcome... More

David M

Quad Cities, IA

19 reviews

9 hotel reviews

3 helpful votes

“Soccer Match and meal”

Reviewed 30 May 2013

Traveled to St Louis for the Man City/ Chelsea match and stayed at the hotel for one night. We have stayed here prior for other family trips. Check in was quick and no issues. The price was quite high but I guess they can charge what they want for an event night. Restaurant/bar area was not busy and when seated... More

Thank you for taking the time to share comments from your recent stay with us during an exciting time in St. Louis. I apologize for the lack of attentive service during your visit to our bar. I have shared your concerns with our food and beverage manager, so that these kinds of opportunities will not be repeated. We look forward... More

Islic2

Bentonville, Arkansas

Senior Contributor

28 reviews

10 hotel reviews

Reviews in 11 cities

7 helpful votes

“It sure wasn't what I expected.”

Reviewed 29 May 2013

This hotel sure is not a 4 or 5 star hotel like the ads state. The hotel failed to honor the published price on parking. They increased it by nearly 50% with no notice. Why don't they take down the sign if they aren't going to honor it. The room was hot, I set the temp to its lowest setting... More

Thank you for taking the time to share your comments. I apologize if there was confusion on our published parking prices. I have reviewed our website to ensure the prices are indeed listed correctly; we do offer self or valet parking which allows guests to choose the best option for their needs. I have also shared your comments concerning the... More

Wanderlusting83

2 reviews

2 helpful votes

“Very nice”

Reviewed 28 May 2013

We stayed at the Westin St. Louis the weekend of May 3-5. The check-in process was quick and efficient. The front desk staff were very friendly and welcoming. The room was very nice and the bathroom was spacious (very nice glass surround shower with rainshower-style shower heads. The beds were comfortable and the room had nice big windows. The view... More

Was this review helpful? Yes 1

Thank you for taking the time to share comments from your recent stay with us. Our historical building allows for a unique layout and sizeable guest rooms; coupled with our Heavenly Bed, makes for a great escape! I've personally shared your review with our associates and thanked them for a job well done. We look forward to welcoming you back... More

1-10 of 684 reviews

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Westin St. Louis Hotel Reviews, Saint Louis

Westin St. Louis

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