Stayed here for 2 nights. Our double-double room & bathroom were HUGE, but comparable rooms for our travel party were almost 1/2 the size. Our room had a horrible musty odor when we checked in and lasted for over a day. Even the pillowcases smelled of mildew. The hotel itself is nice, in a great location & has reasonable rates.

I stayed for two nights in May, 2013. We arrived on a Thursday afternoon. There was no line to check in. We were two adults & a child and we had a room with two double beds. I had requested a refrigerator, a high floor, and not to be near the elevator. All my requests were met. We ordered a... More

Attended the ACBL Spring National Tournament hosted by the hotel and the America's Center. The room, a double, was very clean and comfortable. The refrigerator was a plus, there is a great city grocery store 2 blocks away. We enjoyed our 10 night stay and found the service to be excellent. The breakfast buffet in the restaurant was excellent, although... More

I stayed May 9-13 2013. The hotel is aged and needs a good makeover or upgrade. At least a good paint job. This being said the people were very friendly and the service was good. The room was roomy. The mattress was old and very soft. Too soft. Not enough support. I think it may have been old and worn... More

The hotel was fine, in that nothing was horrible, and nothing was great. My room wasn't ready when I checked in (bad), the front desk forced a free drink coupon in my hand (good), except I don't drink. The room was pretty small (bad), but the bed was really comfortable (good). The television was old, but the bathroom was nice.... More

Stayed two nights for a business meeting. On 6th floor with a view of the convention centre. Our meeting was at the Americas which is a quick walk across the street. Updated room, large bathroom with Aveda amenities. Super comfortable beds. Hotel is very quiet. Reception desk extremely helpful as well as concierge. Nice size fitness centre with good equipment.... More

I have to admit, we were VERY skeptical about booking this hotel after reading some of these reviews. We decided to give it a go, and we're very happy we did. Upon arrival, self-park is slightly confusing (but workable!) with it's various levels and directions - figured it out soon enough! The front desk ladies were great, all of them.... More

I recently stayed at the hotel for two nights on a business trip. The staff was friendly, the self parking was convenient, and my room was nicely updated. I was upgraded to an executive suite which gave me room to work, and the concierge lounge was very nice. You can walk to the football or baseball fields from the hotel,... More

Fair warning...The hotel apparently has an event facility on the 20th and/or 21st floors above guest rooms which is an awful location. I am here for work and have been listening to this event above me since about 9 this evening. The front desk was nice, but told me that the event might last until 2 in the morning. Before... More