Asked for a room with a view of the arch. Went to room and the view was spectacular, but the room was not cleaned from the previous occupants. Called the desk and they said they would send a cleaning team up immediately. We had reservations for the restraint on the roof and said we would be back after dinner. An... More

We had reservations, and when we arrived – late at night on our wedding day, with an early flight the next morning – we were told that they were overbooked and they didn't have a room for us. My wife cried. I pleaded. It was hopeless. This is by far the single worst hotel experience I have ever experienced, and... More

We were in town to see a Cardinals game so we wanted a hotel that was close to the ballpark and this hotel is only 2 short blocks from the ballpark. If you are in town to see a game the hotel would be OK but that's about the only reason why I would stay here. The rooms were very... More

We will not ever stay in this hotel again. The room was hot & stuffy the whole time we were there, it's like the air wouldn't work. The shams looked like someone peed on it. No microwave or frig. The room was really small, barely enough room to even get around. The bath tub looked really dirty. It was a... More

This hotel is the cheapest in the downtown area usually. We will be staying here for the second time in Feb. it is not as the hotels photos would lead you to believe but was clean and the staff was friendly. The first time we stayed was in the summer and we paid $78 a night, this time we will... More

We stayed here for 3 nights and attended the New Years Party which was awesome! The room itself was fine; nothing fancy but it was clean and the bed was comfortable. Our major complaint was the hot room! This was December and we had to open the vented windows and still could not cool the room down. The staff was... More

We stopped in the South Tower, took a while for us to be checked in & staff didn't tell us which lifts to take so we ended up in the wrong tower initally. Room was fine (don't know if we were just lucky having seen other reviews) it was clean had two big beds, coffee maker, iron & board, big... More

There was a mobile booking special that made this place cheaper than most motels in the area, being downtown this was a no brainer! The main problem I had with service was the receptionist. We were already at the hotel when booking and asked her to match the online price. She said no, then added go ahead and book through... More

This hotel is in major need of being knocked down! The rooms smelled like mildew and the towels were dirty but folded. We didn't even want to touch the carpet, some of it was wet! All in all I would never stay in this hotel again. It is in the middle of the business district with not much around but... More