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Hilton St. Louis at the Ballpark

3.5 of 5
1 South Broadway, MO 63102
Hotel amenities
Ranked #37 of 120 hotels in Saint Louis
3.5 of 5 stars 440 Reviews
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440 reviews from our community

What travellers say about this hotel
  • Busch Stadium(11)
  • Very nice(10)
  • West tower(9)
  • Front desk staff(7)
  • Ball park(6)
  • Business center(5)
  • Valet parking(5)
  • Cardinals game(4)
  • Concierge lounge(4)
  • Rooms are clean(3)
Traveller rating
    164
    119
    80
    42
    35
Only show reviews for Family (95) | Couples (107) | Business (162)
Date Rating
amskjd2000
Springfield, Illinois
Reviewer
4 reviews
3 helpful votes
4 of 5 stars Reviewed 14 February 2012 NEW

Recenctly stayed for a Saturday night out on the town. We did not arrive until 7:00, and the hotel lobby was quite busy but the service we received was very good. The valets all spoke and welcomed us, the front desk clerk was very hospitable. We did have to wait approximately 15 mintues as our room had just been cleaned,... More

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amaroocars
Perth, Australia
Contributor
14 reviews
11 helpful votes
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

Have only just got around to writing this reveiw from a stay end Nov last year, but had to do as found this hotel had such a great location and the service from all the staff was excellent. We had a room overlloking the ballpark but shame the season had just finished and as a Aussie really dont get baseball... More

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Lori M
Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 7 February 2012

The Hilton St. Louis at the Ballpark is our preferred hotel when we send our sports teams to compete in St. Louis. From the initial booking all the way through final billing, Senior Sales Manager Mark Wolfard and his staff make every step a breeze. The property is clean and well-maintained, and the customer service is simply outstanding. They make... More

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Lohmanchez
Branson, Missouri
1 review
5 of 5 stars Reviewed 7 February 2012

Our visit was for a medical procedure at Washington University Medical Ctr. We received fantastic service from the minute we arrived to the day we departed. Parking valets,Front desk,maid service, bellman, and anyone else we came in contact with at the Hilton were very polite and friendly. Great recommendations to local restaurants nearby. It was refreshing to meet employees so... More

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Jeff Moll, Manager at Hilton St. Louis at the Ballpark, responded to this review
7 February 2012

Thank you for the review. The amenities in this hotel are wonderful, however I believe that it is the people that make the difference. I am very happy to hear that the associates at this property influenced your stay in such a positive way. We look forward to you visiting again. More

Shay M
Frisco
Reviewer
3 reviews
5 of 5 stars Reviewed 30 January 2012

We stayed at this hotel during the World Series, and our stay was incredible. Not only was it a picturesque view from our window but within walking distance (or cab if you choose) to several great bars, stores, and even a casino. The staff was very courteous and the 24 hrs. room service was great. Beautiful hotel and highly recommended. More

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Jeff Moll, Manager at Hilton St. Louis at the Ballpark, responded to this review
7 February 2012

Thank you for your complimentary review on the property. The hotel has some great amenities and there are very nice amenities within the city that are walking distance. You were here during a special time during the World Series. It was a great atmosphere. And, the hotel was in the center of it all. Thank you for mentioning the wonderful... More

TrB_1944
Platte City, Missouri, United States
1 review
5 of 5 stars Reviewed 27 January 2012

Our board held a meeting at this property for several reasons: proximity to downtown attractions and clients, meeting space and pricing. From our initial contact with the hotel, our staff was pleased with the politeness and quality service we received from the staff. At check-in, we were warmly greeted, given solid directions to our room and assisted by the attentive... More

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Jeff Moll, Manager at Hilton St. Louis at the Ballpark, responded to this review
29 January 2012

Thank you for taking the time to complete a Trip Advisor review. There are some great amenities in the hotel, but it is the associates that make the difference. I am so happy to hear that everyone on the staff that you encountered made a difference. We look forward to having you stay again this summer to enjoy a baseball... More

mandg61
Houston, Texas
Reviewer
4 reviews
3 of 5 stars Reviewed 23 January 2012

The room was not very clean. But we had a great view of the arch. The whole back wall was windows so you could see all the lights. The room size was very good. We stayed in a corner room and it was connected to the room next door by a double door the man next door must have been... More

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Jeff Moll, Manager at Hilton St. Louis at the Ballpark, responded to this review
29 January 2012

Thank you for the review. You mentioned some great amenities of this hotel. The location is the best in the city. We are located between Busch Stadium and the Gateway Arch. Within the hotel we have not only a Starbucks, but a Yo My Goodness Yogurt shop, Imos Pizza, and our new 360 rooftop bar. I am sorry to hear... More

Nick J
Pender, Nebraska
Senior Contributor
42 reviews
5 helpful votes
4 of 5 stars Reviewed 19 January 2012

I was at this hotel as an exhibitor at a convention and I've never been treated so well. The moment we drove in, the Hilton's staff was attentive to our needs. They unloaded the vehicle promptly and delivered our materials to the exhibit area while we were taken with our luggage to our room. The onsite resaurant had good food,... More

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Jeff Moll, Manager at Hilton St. Louis at the Ballpark, responded to this review
29 January 2012

Thank you for taking the time to share your recent experience with future travelers. As you mentioned the property has many alternatives to the sleeping rooms so we can fulfill the type of experience that you are looking for (views, connecting, quiet, etc.). The interactions that you had with our associates in the main theme I take from your review.... More

ShowMe
Columbia, MO
Senior Contributor
32 reviews
17 helpful votes
4 of 5 stars Reviewed 19 January 2012

A repeat stay had us on the 22nd floor with a great view of the Arch. Room size is modest, with the width taken almost entirely by 2 double beds and a side chair. Space in the bathroom is also limited with the door opening inward and almost touching the toilet. Decor and bedding are of the usual Hilton standard.... More

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Jeff Moll, Manager at Hilton St. Louis at the Ballpark, responded to this review
29 January 2012

Thank you for the Trip Advisor review. So many of the current comments and feedback is about our new additions such as 360 and Yo My Goodness. One of the best public areas in the hotel is the Market St. Bar and Bistro that does not get the attention that it deseves. It is a very comfortable area offering good... More

im_monty
Chicago, Illinois
1 review
1 helpful vote
1 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

A friend and I stayed at this hotel for a few nights via a reservation I booked on Hotiwre.com. I honestly have to say that the time I spent at this property was the worst experience I have ever endured at any hotel. Upon arrival everything seemed fine- all oif the employees and the property itself seemed nice. Immediately after... More

Was this review helpful? Yes
Jeff Moll, Manager at Hilton St. Louis at the Ballpark, responded to this review
29 January 2012

Thank you for taking the time to complete a Trip Advisor review. It sounds as if you had quite an experience. Please allow me to apologize for the issues that you faced. I would appreciate any additional information that you could share with me to research how this went so wrong such as the dates that you stayed and the... More

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Hilton St. Louis at the Ballpark Also Known As

  • Hilton St Louis
  • Hilton Ballpark Hotel
  • Hilton Saint Louis
  • St Louis Hilton Ballpark
  • Saint Louis Hilton
Address: 1 South Broadway, MO 63102

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