I had booked a stay at this Holiday Inn because I had points for a free night and we were down to St. Louis to visit friends and shop on The Hill. For this visit we decided to stay a little closer to the city and The Hill than we usually do. I had mixed feelings about the hotel as... more

Very friendly, yet professional service at the check in desk. Everyone on the staff spoke to us. The Housekeeping staff even smiled and spoke to us. The director of the Guest Services was friendly and accomodating. We had a room on the bottom floor with a walk out garden facing the outside pool. What a treat that was! We heard... more

My husband and I went to this hotel on our vacation last summer and I'm writing this to spare any other people from having to go through what we did. We booked 3 nights at this hotel and I was horrified when we got there. The hotel seems ancient, I was terrified to take the elevators because they were shaky... more

You will get no rest at this place! I had the misfortune of being stuck at this dump for 2 weeks.during a business trip. Other hotel rooms were scarce due to Mardi gras. My room had frayed phone cords, overloaded electrical outlets and an outlet behind the bed that was shoved into the wall, leaving the prongs of the electrical... more

O.K., you've got to be kidding. A Holiday Inn? NO WAY! This place is awful! This is the worst hotel I've ever stayed in. If Holiday Inn corporate lets this hotel represent its chain, they should be ashamed. This place is old, worn out, smelly and dirty! The wallpaper was peeling off the wall where there had been an obvious... more

The guy at the desk was nice to us when we checked in. That was the highlight of our stay. He was unable to get us a non-smoking room. I agreed to a smoking room, assuming that at a holiday inn... it would still be clean. I was soooo wrong. The room smelled terrible. The rugs were dirty and stained.... more

The staff greeted me very professionally as I entered to check-in. The interior was okay; it did not “wow” me, but seemed dated and could use some modern updates. The room was a budget style room, nice bed, TV, Coffee maker, desk, side chair, walkout balcony. I didn’t use room service and didn’t notice if that was available, I did... more

I thought this hotel was average. The lobby was crowded but I was helped immediately and the staff was pleasant. The room I was in, 310, was clean and the furniture seemed fairly new. The high speed internet worked well. The room faced the interstate and was EXTREMELY noisy from traffic but I would think that the other local hotels... more

Oh, My God, his place was horrible. The staff sat outside of the front door smoking as we struggled to get into the outward openning doors. One employee was airing out their feet on another chair. The front desk person was almost mean, other than just rude. I called around and could not find another hotel so we were stuck... more