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Comfort Inn Westport


Comfort Inn Westport
Hotel class 2 of 5
12031 Lackland Road, Saint Louis, MO 63146
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Traveller Reviews

50% Recommend
3.0 of 5 stars 12 reviews
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[ Date ] [ Rating ]
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3 of 5 stars
San Diego
4 May 2009 | Trip type: Couples

We stayed at this hotel because of an inexpensive Expedia hotel/flight/rental car package. This hotel could you use a complete makeover. 1. The bathroom door would not shut due to the years of re-painting 2. Bathroom walls were peeling/cheap shower curtain/dirty-spotty tub 3. Overall musty smell to the hotel and room 4. Television was very small and reception was poor... more

Disappointed
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1 of 5 stars
Washington
28 Jul 2008 | Trip type: Family

We made our reservations one month prior to our stay and requested a roll away bed since there were five of us. We checked in at 3:00 pm and there was not a roll away in the room. We called the front desk and they said they would send one up. We left to see the sights and returned about... more

Management response from
Jason_Martin_GM, General Manager

My apologies not having a rollaway bed available; then to arrive to your room to an unpleasant odor and it all be so overwelming to check out, go to another hotel and then need to deal with a billing error with our property. We accommodate many guests each evening and we strive to make their stay a satisfying one. The...

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5 of 5 stars
Illinois
3 Sep 2007 | Trip type: Business, Solo travel

I stayed at this hotel while in town for a educational one-day class. I was a bit hesitant after reading some reviews and debated as to stay at this location or a similar hotel that cost about $50 more per night. I ended up choosing the Westport Comfort Inn and was very satisfied with my decision. The room was very... more

Management response from
Jason_Martin_GM, General Manager

My apologies for such a delay in my response to your comments. We accommodate many guests each evening and we strive to not only meet meet their expectations, but to exceed them. We encourage comments and suggestions because hey tell us what we're doing right, what we're doing wrong and areas that need to improvement. Your willingness to share your...

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1 of 5 stars
New Jersey
16 Oct 2006
2/5 found this review helpful

Our rented mini-van was burglarized at around 4:00 to 5:30 am. There is no security camera around the compound. All our personal belonging including our vacation pictures (which was the most important) were stolen. The Maryland Heights police came and did there investigation on our mini-van. Please BEWARE of staying in this hotel!!!!!! We wished that we have not checked-in... more

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5 of 5 stars
Michigan
6 Aug 2006
1/2 found this review helpful

Our experience was wonderful at the Comfort Inn Westport. We have been traveling cross-country this summer and this hotel was the best by far! From the courteous desk staff to the plentiful breakfast (complete with fresh Belgian Waffles!!) everything was top notch. Our rooms were spotless and the price was right. We will definitly be back our next time in... more

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4 of 5 stars
Orlando
1 Jun 2006
4/4 found this review helpful

The hotel was a great little find for us. My Family and I stopped over for the night and recieved a great price and good service. The pool was huge and ideal for our daughter and breakfast was over-the-top. I usually don't write reviews for anything but this place was "Perfect"!! more

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4 of 5 stars
Olive .Branch, . MS
20 May 2006
6/6 found this review helpful

I just returned from St. Louis travelling with a school group. I had read the previous comments on this hotel the night before I was leaving. If I had read it earleir I probably would not have stayed here. On our way the hotel I was nervous thinking I was gonna have to spend the night in dreary dungeon. I... more

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1 of 5 stars
Detroit
25 Jul 2005
2/6 found this review helpful

I don't believe there are words enough to express just how bad this place is. It filthy and disgusting. We travel from Detroit to St Louis often and have stayed in several hotels in the area-we like west port best. Most of the time we stay with family but since we had to head to STL on short notice for... more

Great Hotel
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5 of 5 stars
29 May 2005 | Trip type: Business
4/4 found this review helpful

This was a great hotel. For the price, it was definitely worth every penny. I come to St Louis often on business, so it's great to know of a hotel with good service. more

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5 of 5 stars
Memphis
20 May 2005
4/4 found this review helpful

Wow, the service was great and the rooms were excellent. The price was perfect compared to others in the area. I will stay at Comfort Inns from now on! Mike at the front desk was helpful throughout our stay and my husband and I loved the atmosphere. Angie thier director of sale was friendly and actually drove us to their... more

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Comfort Inn Westport Also Known As

Address: 12031 Lackland Road, Saint Louis, MO 63146