As soon as we entered the building there was an all prevasive smell of smoke...not a good start. This hotel was booked for us a part of a package fly drive,we have written to the company and suggested they take it off their list. Our room was laughable ...the window looked onto a wooden internal wall 6-10ins away and if... more

We booked our rooms through Hotwire and we thought we were bidding on a 3 star hotel. According to Hotwire it was supposed to be comparible to Holiday Inn or Radisson....OMG !!!!! This place was nothing of the sort. First of all we checked in late evening and were given rooms that had not been cleaned. When we finally did... more

I will never stay there again. Our sheets had not been changed. We did not realize it until the next morning but the bed sheet had a bloody smear from someone's period on it. It obviously had not been changed since the last occupant (or longer) I took a picture on my cell phone and showed the girl at the... more

When I booked online, I chose to pay the higher price for the room with 2 queen size beds vs 2 doubles. When we got in bed, we realized that we had 2 queen headboards, but the beds were doubles. We were so tired, we decided to wait until morning. When I got up in the morning to shower, the... more

My wife and I stayed June 5th through 8th. We found everything to be comfortable. The color on the TV was bad but we didn't watch much anyway. Our biggest problem was that our room was adjoining the exhibition room where the Shriners were having an all-night "party." I called front desk to ask how long this would continue and... more

I went to Springfield with a board of directors, and apparently the Clarion was chosen because it was cheap ($65). We met in a large conference room and had a buffet dinner in the restaurant. The food was better than I expected. But while we were there, there was a wedding reception and a prom. My colleague told me that... more

The Clarion is disgusting. I hardly even have words for how nasty this place is. The second I walked in I thought to myself, turn around and RUN! But...I didn't. Unfortunately. I had booked a 3 night stay, and after the second night, I'd had enough. I checked out early and went to the Candlewood Inn & Suites (see post... more

Pass this one by if you can! The hotel is hard to get to (on a poorly marked frontage road), not clean, badly in need of updates, and staffed by people who just didnt seem to care one way or the other about guests. Upon checking in to our room we discovered that the TV did not work. Called front... more

Was very disappointed in the rooms. Air conditioners were not working adequately. The BIG BIG dislike was that this hotel allows animals and there were at LEAST 4 dogs on our floor that barked from midnight until 1:30. When I called the front desk, they told me that the occupants of the room could not be located...so sorry. I will... more