Recently I had to travel for a family medical emergency and stayed in the American Inn in Springfield, Mo. This is the worst motel I have ever stayed in. The room amounts to a door and key. No alarm clock, wake up calls are ignored, bathtub is covered with dirty footprints, towels smell of mildew, beds sag, carpet sticky and... more

I was placed in this hotel by the truck driving company that hired me (CRST). I stayed at this hotel for 4 weeks while attending truck driving school. The hotel is at least 1 mile from the nearest place to eat (Wafflehouse).. The hotel would not even take us there to eat unless we payed them $10.00 to drive us... more

Found room to be infested with bed bugs, beds are old and sagging. This motel has a no refund policy so if you are not satisfied they will not refund your money. Motel looks good on the outside but the rooms look very ugly. I would never stay at this motel or recommed it to anyone else. more

I had only been in my room for one hour when I found my legs covered in ants. I immediately went to the desk and checked out and demanded a refund. I was handed a refund request form and told that the "manager" would have to reveiw it in the morning. The next day I was denied by both the... more

There are actually 9 other places worse than this one? Could not get towels, Had dirty floors and dirty walls. Holes in the wall and the staff was more worried about appearances than actual problems. Outside appearance looked nice but when you entered the room it was complete dissapointment more

This place is awful. There was trash on the outside and you enter the lobby and there was trash on the floor of the lobby. The same trash in the lobby was still there when we checked out the next morning. The people behind the counter was not professional looking to say the least. Their dress was less than appealing... more

Bugs all over the rooms, trash, including crack pipes covers the parking lot. A staff that does not give a hoot about the people staying there. This place makes most of its business from the trucking companies and truck school nearby. Those businesses just look for the cheapest price, and do not care about the quality of the place they... more

awful, disgust, disappointed. would never stay there again. place is extremely dirty. beds are old, curtains falling down. my list of complaints is extremely long, but this is the short version. dont stay at this hotel. more

My family and i stayed at the american inn. The hotel was nasty. In the middle of the night on sat night something was banging against my wall. There was little ants all over the bathroom. There is supposed to be an ice machine on all 3 levels. The top 2 levels machine wasnt working and the one on the... more