I got charged on my credit card for having a pet when it was a service dog that belongs to a family member. Did not know it until a month or so later. I complained to super 8 website and the manager called. he wanted to argue with me. I told him I was calling Missouri Attorney general and he... more

The place did not feel comfortable. The floor had bumps under the carpet. The breakfast was not up to the standards of other Super 8 hotels. more

Stayed overnight on Thursday, May 25th and bad "right of the bat". Run down building, staff was not even dresses appropriately, rooms were stinky and pillows smelt like someone had slept on them (the pillow cases were probably not washed), could hear the people above us walk, bathtub drain not draining, just TERRIBLE. There is another Super 8 on the... more

*Warning* Regretfully, my wife and I stayed here, only to be insulted and disrespected when asking for two extra towels. They wanted to charge us to use two towels! After arguing with Ken (the manager) over his lack of customer service, he agreed to let us have the two towels. But not without consequences. To get back at us for... more

Husband went to take a shower and tub was filty, which later after cleaning it he realized it was backing up. Price quoted was $43.00 but they charged $69. Bedspreads were torn, beds were like sleeping on cardboard and carpet was dirty. Went for breakfast and it wasn't there. I am usually very easy to please and take things in... more

We went to Springfield for a last minute vaction before my son was born and we really liked it. It wasn't fancy but the staff was friendly and it was very clean. more

What a pleasant surprise. This Super 8 is a hotel (inside corridors) on the north side of Springfield. The rooms were spacious, and the breakfast served was adequate (toast, muffins, and several cereal selections). The front desk clerks were helpful. Overall a very nice visit. more