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Best Western Grand Villa


220 Jan Howard Expressway, West Plains, MO 65775
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Reviews you can trust

50% Recommend
3.5 of 5 stars 8 reviews
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[ Date ] [ Rating ]
Great stay
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5 of 5 stars
Gurnee, Illinois
9 Jun 2009 | Trip type: Couples

My husband and I stayed here for one night while visiting relatives. We were pleasantly surprised as we entered the lobby area. Lovely victorian-looking 2 story entryway, a comfortable seating area with couches, chairs and TV. The lady at the front desk couldn't have been nicer. Our room was located on the 3rd floor, fairly close to the elevator. It... more

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2 of 5 stars
Missouri
14 Dec 2008 | Trip type: Business, Family

Bedding was totally broke down. The middle of the bed had such a crater in it I expected John Glenn to pop out at any minute. Clearly this franchise needs to invest in up-graded bedding. Would not recommend a night here there are others close by. more

Horrible
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1 of 5 stars
Missouri
3 Sep 2008 | Trip type: Family

My family and I have been staying at this hotel for at least a good five years. And every year it just seems as if it keeps going down hill. This time was the last time I will ever stay there. They need to get new house keeping, and new people at the front desk. When we checked in everything... more

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4 of 5 stars
Craig, Colorado
13 Jul 2008 | Trip type: Couples

Nice clean hotel for the money. Close to everything. Good place to base out of the see the sight of MO. Nice staff, good beds and service. Will be staying here again in the future. This is a keeper. more

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4 of 5 stars
Tampa, Florida
21 Jun 2008 | Trip type: Couples

This was the second time we stayed at this hotel. Last time was May 2007 (oops, guess I forgot to write a review for it??). Anyway, had a room on the third floor. Room was clean, quiet and comfortable. Used the computer in the lobby for free a couple of times and was pleased with its speed. The staff were... more

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1 of 5 stars
cape girardeau
6 May 2007
1
person found this review helpful

This was a very unpleasant stay....Looked as if the housekeeping staff forgot to do all their duties...Dust everywhere...Coffee pot had to be washed before use.....No way would I even think of using it, but another family member cleaned the pot and used it....empty roll of toilet paper on roll....Carpet dirty.....I was there for funeral and was just wanting a clean... more

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2 of 5 stars
La
19 Apr 2007
1
person found this review helpful

At this hotel we had to ask to have our room cleaned...even then it wasn't up to power...The smell of smoke coming from the employee's break-room on the third floor was terrible...breakfast was a good continental. Lobby always had coffee and hot cocoa. more

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5 of 5 stars
Mountain Home, Arkansas
20 Feb 2007
1
person found this review helpful

We made reservations and stayed one night at a nearby HI Express for our 27th anniversary. We are both smokers and found that it was necessary to stand outside (like 2nd class citizens) every time we wanted to smoke. Not a big deal in Apr. but it was Feb and extremely cold and windy. After about the 3rd smoke break... more

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Best Western Grand Villa Also Known As

  • Best Western West Plains
  • West Plains Best Western
Address: 220 Jan Howard Expressway, West Plains, MO 65775