They consider the phone jack "access" to the internet if you have a dial-up connection account--I complained bitterly about that and the fact that the pool wasn't open--so couldn't use it--they were too lazy to open it on time, laundry facility broke (my reasons for being there), outside door by room broke--didn't mention that bathroom had a LOUD leak and... more

I recently stayed there in Oct. I flew in to a freak storm and got to the Red roof just about. The staff were very friendly but that might just be my personality too and fact I was Irish. Who knows. They especially went out of there way to help me. On first night one member allowed me to use... more

My wife and I recently stayed at this motel and we were disgusted not only with the filthy room that we were put in, but also the lies that the general manger told us. The room was absolutely filthy, the carpet was stained with huge paint spots not to mention it was covered with food particles and dirt. The shower... more

I booked this hotel directly from their website because I thought they had a good reputation. Upon arrival, the front desk staff was extremely rude, never been treated like this before. The entrances were dirty as were the stairs. The carpet in the room was shredded and there were some unidentifed stains. Part of the carpet looked like it was... more

Stayed here one night on way to WA. My husband was able to secure a cheap rate ($58) at front desk, and the other hotels in the area we check on were really expensive. Hallway was a bit shabby, and the room was just OK, clean enough as I always wear my house shoes and we take our own blankets... more

Never had an experience quite like this stay, the rooms were beyond filthy, right down to dirty linens on the beds, food on the floor, cigarette butts on the floor. The bath area had not been cleaned at all, we didn't even get maid service during our 2 day stay. I have tried to contact the company twice and had... more

The hallways had a musty, dirty feel to them which worried me, but the room was clean and comfortable. We reserved for 1 adult and 2 kids, but only had towels for 2. The pool area was dark and small but the water very warm and worked to let the kids let off some steam. Not for swimming laps- plus... more

My son and I stayed for 3 days, friday evening to monday morning. Upong leaving the room for breakfast at 8:15 sunday morning and returning about 11am, we found that a digital camera, slippers and shower shoes had been stolen within minutes of us leaving the room. The key card reader indicated entry by the staff at 8:20am! A police... more

Let's start the moment we arrive. We reserved the room from the hotel's website and the confirmation clearly stated "Deluxe 2 full beds, non-smoking, micro-fridge. Well the clerk tells us only a smoking room is available and that just because we did the reservation on Red Roof Inn website it does not guarantee the type of room you will get.... more