If you have not experienced this hotel - IT IS A MUST. Customer Service is outstanding I can see why and how this hotel is Platinum status within the Marriott organization. The decor of the hotel is outstanding and the warmth of this caring hotel staff is felt from the moment you check in till you check out. Great job... more

I have stayed here before and liked it. This time though-I was a little disappointed. I took my toddler down to the pool-which was real cold. After a few minutes-she was too cold to swim any more. Then when we unfolded the sofa bed-there were pine needles and twigs on the mattress pad--we had to call down to get a... more

We have never stayed at a Residence Inn before but would certainly stay at this one again. The room was huge, new and very clean. The staff was helpful and friendly. This is a great choice for Billings. We, also, can recommend Jake's for dinner. It is in close proximity to the Residence Inn. more

This is a first class hotel. The room looked to be brand new and was spotlessly clean. It had a full kitchen, comfortable chairs and sofa, a small dinette set, a LCD TV and a very comfortable bed with great pillows. What more could you ask for? (see pics) more

We stayed in a 1BR King room with our toddler and had a very nice stay. The hotel is new and is spotless. The hotel desk clerks were friendly and we were able to hold a small family birthday party in the breakfast room/lounge area one afternoon. There is a small sports court outside, with equipment you can easily check... more

We were pleasantly surprised by how nice this little hotel was. Our room/suite was spacious and decorated nicely. The flat screen TV, stainless steel appliances, and down comforters were a surprise for this price point. The front desk staff was always very friendly and helpful. Our room was clean and tidy. The breakfast staff was happy and attentive. Overall I... more

This hotel is awesome. We will be here for 4 weeks with my husbands work. So far I am lovin it. The rooms are cozy and roomy and the staff is very friendly also. The breakfast is good, they have alot of helpful services that I am taking advantage of.... like they will do your grocery shopping for you! :)... more

A new hotel, so everything is clean. HOWEVER, the air conditioning and heating ducts run right next to the beds, so every time they turn on they are LOUD. Ear plugs will not save you. My husband gave up and slept in the car just to get a few hours of sleep. It needs a major re-engineering. Why have a... more

This is our second stay at the Residence Inn. Both times we have had the family suite. At around $200/night you cannot get a better room. The kitchen is fully appointed - all you add is food. The bedrooms are lushly furnished with goose down comforters on the beds. We needed a roll away which was promptly delivered by the... more