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Crowne Plaza Billings

3.5 of 5
27 North 27th Street, Billings, MT 59101
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Crowne Plaza Billings
Ranked #11 of 44 hotels in Billings
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184 reviews from our community

    Trip type
Traveller rating
    62
    67
    33
    15
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Date Rating
BOZEMAN, MONTANA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 13 May 2013 NEW via mobile

I enjoyed my stay here and have stayed several times. You can find a great deal on Priceline but be careful because they don't accommodate you like they do for normal guests. It's a great location and easy to park and stay if you are traveling through the airport. Watch out for the front desk though! If you want anything... More

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CrownePlazaHotel, General Manager at Crowne Plaza Billings, responded to this review
14 May 2013

SHOELADY29, Thank you for taking the time to share your experience with us. We appreciate your feedback. I want to thank you for being our guest not just this stay but for several stays. Your loyalty is truly valued. While I am glad to hear that you can find great deals on Priceline, I apologize that you feel we aren't... More

Herndon, Virginia
1 review
4 of 5 stars Reviewed 10 May 2013

I recently was sent to Billings for work for almost 2 weeks. This was my first trip to Montana and upon check-in, I asked for a higher floor with a view. I was given a room on the executive level on the 16th floor. The view was nice and this also granted me access to the concierge lounge. This was... More

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CrownePlazaHotel, General Manager at Crowne Plaza Billings, responded to this review
10 May 2013

Dave S, Thank you for taking a moment to review your stay with us. Your feedback is very important and helps us provide the best service we can to our guests. I hope that your first trip to Montana will be a memorable one for you. I am pleased to hear that our staff was friendly, answered all your questions... More

Washington, District of Columbia, United States
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2013

I do spend a size number of night at IGH (Crown Plaza, Holiday Inn etc) properties, and I do get upgraded to better rooms, but this property moved me into a suite with more space than I could ever fill-- 8 chairs at the dining room table! Front desk staff were top notch, great views from the Club floor. If... More

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CrownePlazaHotel, General Manager at Crowne Plaza Billings, responded to this review
9 May 2013

Joseph G, Thank you for taking the time to share your recent stay with us. And thank you for your loyalty to Crowne Plaza. Your feedback is vital to the services we provide. I am so glad to hear that you were not only upgraded but that you were upgraded into one of our suites. Isn't that a nice surprise?... More

South Bend, Indiana
Top Contributor
58 reviews 58 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 May 2013 via mobile

I travel too much. Wow is not a word I often use to describe lodging. I am looking for a clean place to stay, sleep, take a shower and leave. Of all the places on earth to be "wowed" Billings was not where I expected it! This hotel is awesome and the reason is simple; the staff is amazing! Friendly,... More

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CrownePlazaHotel, General Manager at Crowne Plaza Billings, responded to this review
7 May 2013

Ken L, Thank you so much for sharing your experience with us! We truly appreciate receiving the feedback our guests provide. And we can't complain when the feedback is as great as this! I am so pleased that as a person who travels too much, we "wowed" you here at the Crowne Plaza in Billings, MT. That's a pretty great... More

Sheridan
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 May 2013

The Crowne Plaza has done some upgrading to it's hotel rooms.....very comfortable bed, nice linens, clean bathroom and very quiet room.....the bar downstairs seems to draw some locals, also..There is a Starbucks in the lobby....Only drawback might be the parking situation, otherwise, great place to stay..

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CrownePlazaHotel, General Manager at Crowne Plaza Billings, responded to this review
3 May 2013

SheridanGreymare, Thank you for taking the time to share your comments with us. Your feedback is very much appreciated and helps us provide the best service possible to our guests. I am pleased to hear that you enjoyed the comforts of your room. Our staff will be glad to hear that your room was clean, quiet and comfortable. Isn't the... More

missoula
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 15 April 2013

Very nice Hotel, and the bonus they have a starbucks in the main lobby!!! quite, the beds are great pillows are too. we were on the 6th floor. the view was good of the city. they have a parking garage but you need to remember to validate your parking ticket at the hotel. we were there for a Woman of... More

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See 4 more reviews by almostx1 for Billings
CrownePlazaHotel, General Manager at Crowne Plaza Billings, responded to this review
16 April 2013

almostx1, Thank you for taking the time to provide us with your feedback. We truly value the comments from our guests. It is nice to hear that your stay was quiet and that your bed and pillows were great. And having a Starbucks in our lobby is definitely a bonus for our guests!! I am glad that you were able... More

Boise, Idaho
Top Contributor
53 reviews 53 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 April 2013

Our local company held an Employee Appreciation Banquet on the third floor of the Billings Crowne Plaza earlier this month. I decided to stay there as it is also very close to the airport. Great views from the 7th floor of the city and surrounding area. Very quiet inside. The staff handling the banquet were excellent. We had a couple... More

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CrownePlazaHotel, General Manager at Crowne Plaza Billings, responded to this review
8 April 2013

Rob H, Thank you for taking the time to share your recent experience with us! Your feedback enables us to provide the best service possible to our guests. It is so nice to hear that our staff treated you as if they have known you for years. That's really something! I am pleased that you had great views from your... More

Montana
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 April 2013 via mobile

Found a good rate for this hotel on a website and the stay was above average. We love staying downtown so the location is great. Some of the best eating places in Billings are close to the hotel. Check in was fast and easy but the elevators were obviously not working right. We waited over 5 minutes for the elevator... More

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See 2 more reviews by MontanaBoomer for Billings
CrownePlazaHotel, General Manager at Crowne Plaza Billings, responded to this review
2 April 2013

Montana Boomer, Thank you for taking the time to review your recent stay at the Crowne Plaza. Your feedback is very important to us as it is vital to providing the best experience possible. Our downtown location is pretty convenient isn’t it? And yes, we are surrounded by many great eating establishments. I hope you were able to take in... More

Atlanta GA
Top Contributor
71 reviews 71 reviews
23 hotel reviews
Reviews in 51 cities Reviews in 51 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 17 March 2013

Obtained room booking through an opaque bidding site, and were pleasantly surprised at how nice the hotel was. Attractive lobby, friendly service from desk clerk, bellman and lounge waitress. As Priority Club members we were given vouchers for drinks in the lounge - nice touch. Room was clean and comfortable with two nice easy chairs for reading, lighted make-up mirror,... More

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CrownePlazaHotel, General Manager at Crowne Plaza Billings, responded to this review
18 March 2013

mrtwtraveler, Thank you for taking a moment to share your experience at the Crowne Plaza with us. It sounds like your stay was enjoyable. It is great to hear that your room was accomodating and that you were able to take advantage of the free WiFi, parking and the "guaranteed" wake up call. And hopefully you were able to dine... More

Fond du Lac, Wisconsin
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 16 March 2013

This was a trip to assist a client near by the hotel. Billings is a wonderful city with many good restaurants near by. The hotel restaurant is not the best mediocre food and poor service. The room was comfortable for a good nights sleep.

Was this review helpful? Yes 1
See 4 more reviews by bobhartzheim for Billings
CrownePlazaHotel, General Manager at Crowne Plaza Billings, responded to this review
18 March 2013

bobhartzheim, Thank you for your review of the Crowne Plaza. Your feedback is truly important to us. I'm happy that you found your room comfortable and had a good night's sleep. However, I am sorry to hear that your food at our restaurant was mediocre and that the service was poor. I apologize that we weren't able to meet your... More

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Additional Information about Crowne Plaza Billings

Also Known As:
Crowne Plaza Billings Hotel
Crowne Plaza Billings Hotel Billings
Billings Crowne Plaza
Crowne Plaza Billings Montana
Address: 27 North 27th Street, Billings, MT 59101
Phone Number:
Region: United States > Montana > Billings
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#8 Family Hotels in Billings
#11 Business Hotels in Billings
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Welcome to the Crowne Plaza Hotel. Located in the heart of downtown Billings; our location sets us on 27th Street, between I-90 and Billings Logan International Airport. Be sure to visit our new Starbucks located in the lobby of the hotel. Our Billings hotel is 100% non-smoking and features complimentary wireless Internet access. The Crowne Plaza Sleep Advantage program features 7 layers of comfort and sleep amenities. With over 16,000 square feet of meeting space the Crowne Plaza Billings is The Place To Meet. Allow our sales professionals to cater your next business or social event. This downtown hotel offers an incredible dining experience 20 stories above the competition. Visit our Montana Sky Restaurant to enjoy our American cuisine and breathtaking views or relax with colleagues over cocktails in Montana's Lounge in the hotel lobby. Minutes from the local business corridor and area attractions such as: Wells Fargo, Conoco Refinery, Billings Clinic, Exxon Mobil, St. Vincent Hospital, and the Metra Park Arena. Only 120 miles from Yellowstone National Park and within a short distance to Little Big Horn Battlefield, Pictograph Caves, Pompey s Pillar and many historical sites. Whether traveling for business or pleasure, our professionally and friendly staff take pride in providing guests with personalized service and memorable experiences. ... more   less 
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Crowne Plaza Billings
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