Stayed here for 3 nights, 4 days while on a business conference trip. Great facility, customer service is just outstanding. Rooms are very nice, large, great amenities. Good beds, pillows. Flat screen tv's. I have absolutely nothing negative to say about this place. Was here about a year ago and nothing has gone down since then. It's just a great... more

We stayed at this property last summer also and were disappointed at the time because the room was a little run down. This year we got upgraded one level because of my Platinum Club status and the room was fantastic. Clean, modern, and comfortable and worth the extra 20 bucks they cost on top of the regular rate if you... more

Whenever we are in Billings we try to stay downtown as we prefer to support the downtown areas of cities when we travel. The Crowne Plaza is our first choice for a downtown hotel. The hotel has been renovated; rooms are comfortable and clean and the hotel is within walking distance of shops, coffee houses and restaurants - and has... more

We enjoyed our stay at the Crowne Plaza. We stayed in the Presidential Suite and enjoyed the views of the city of Billings (not exactly the most exciting town). Due to only being a overnight stay we didnt get to try the hotels restaurant, though if we are back in town, will certainly try. The staff was very friendly and... more

We stayed here because we attended a wedding reception at this location. We had a great time at the reception and loved being in the hotel. Our room was nicely decorated and we appreciated the quiet surroundings. The city is enacting a quiet time with the trains, so I think past references to the train noise shall be resolved. I'd... more

My son and I stopped while driving through. We were very pleasantly surprised by how nice and comfortable the room was. We asked to have a higher room when we were offered the 8th floor. They bumped us up to the 14th. Very nice view. Very nice room. I agree however, the shower needed an update. more

Billings,MT., in my humble (but respectful) opinion, didn't have too much going for it when we were passing through for the night. It was a rainy,dismal night, so I didn't get to check out too much of the area. However,the Crowne Plaza Hotel is as nice a hotel as you're apt to find anywhere. Beautifuly appointed rooms and decor (some... more

We arrived here after visiting Mount Rushmore and I was tired from the 6-hour drive. That made it extra annoying to find out that there were no more parking spaces at the hotel. I asked the front desk about the parking and they said that I could park in the lot across the street for free since I was a... more

We stayed here for a convention and got a great rate for that reason. It is a nicely remodeled hotel. The staff was very nice, friendly and helpful. I was excited to have a Starbucks on the main floor. The rooms are clean but you can tell the hotel is older and there are indications of that in some parts... more