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All 19 Grand Island hotels

Holiday Inn Express Hotel & Suites Grand Island

2.5 of 5
3404 West Faidley Ave., (opening May 17, 2010), Grand Island, NE 68803
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Holiday Inn Express Hotel & Suites Grand Island
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Ranked #8 of 19 hotels in Grand Island
Most recent review
5 of 5 stars Reviewed 24 May 2013
Beverly B Mesa, Arizona, United States
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49 reviews from our community

    Trip type
Traveller rating
    30
    7
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    2
    6
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Mesa, Arizona, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 24 May 2013

II am sitting in the Holiday Inn Express in Grand Island. I thought it was on Locust Ave. or Street (not the address on West Faidley Ave. The lobby is eclectic and clean. The front desk management is very friendly and helpful. The conference room service for my workshop was excellent. Coffee, tea and water was on hand one hour... More

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Helena, Montana
Senior Contributor
47 reviews 47 reviews
40 hotel reviews
Reviews in 39 cities Reviews in 39 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 29 April 2013

Check in was almost a standard experience with the impression you were interrupting a facebook update. The room was the standard HIE layout, internet was a little slow, decent television selection for the area though. Over all I was not really impressed with this property as I have been " WOW'ed " at others that I have stayed at. If... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Grand Island, responded to this review
21 May 2013

Dear Gunnar O, Thank you for staying with us and providing us with your valuable feedback. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations, and I apologize you were not satisfied with the hotel conditions. I have taken... More

Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 19 April 2013 via mobile

I am actually a pretty laid back person. But when it comes to AWFUL customer service I can't stand it! I advise no one goes here! Unfortunately, I'm assuming if you HAVE to stay here, it's for the same reason as us. We got stuck in a NE snowstorm on our road trip to CA, we had no choice but... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Grand Island, responded to this review
6 May 2013

Dear AMyers331, Thank you for your review regarding your recent stay at Holiday Inn Express and Suites Grand Island. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from... More

Nebraska
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 19 March 2013

On the spur of the moment, we booked a room at this hotel at 9PM. They gave us a great deal over the phone for the same night, and they matched a competitor's price across town. The staff was welcoming. The hotel was very very clean. There were several high school tournaments that were going on in town that weekend,... More

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Ann Arbor, Michigan
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 20 January 2013

Stopped in to this hotel on a road trip and were not disappointed in any way! Very friendly front desk staff. Competitive price for the area - near a lot of other hotels/mall/restaurants. About 9 miles off I-80 which is not super close, but in a nice area if you are in a need of a break from fast food/things... More

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Columbus, Nebraska
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 January 2013

I was told at check in that the gov. rate was honored. At check out, they charged me a higher rate. When I spoke with the manager, I was rudely told they only do so many rooms at that rate. They did not tell me this at check in. I will not be using holiday inn expresses anymore. With all... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Grand Island, responded to this review
15 January 2013

Dear gordon w, Thank you for taking the time to write a review about your stay with us. Please accept my sincere apologies for the misunderstanding regarding the Government rate. For all our discounted rates whether it be AAA, AARP or Gov't discounts we only set aside certain number of rooms for these rates (for marketing purposes), once the rooms... More

Lincoln, Nebraska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 November 2012

I've had th priviledge of staying at this hotel four times in the past for months, sometimes for one night, sometimes a month. The staff is super friendly and helpful, and even knew my name when I returned. I also work in the service industry and really enjoyed the way I was treated. I felt that I was at home.... More

Was this review helpful? Yes 1
Grand Island, Nebraska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 November 2012

I recently had the pleasure to stay at this hotel for an extended stay and I must say that everything was wonderful! The staff from, managers to housekeeping were always helpful and professional. They offer a great breakfast every morning that was free and a free cocktail hour during the week. The rooms were exceptionally clean as well as the... More

Was this review helpful? Yes 1
Clearwater, Minnesota
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 10 November 2012

Night manager stated "everyone has gone home. I can't help you." that was the response given to my request to change a locked thermostat to lower the temp in an over heated exercise room. the night manager did not have the ability to lower the temp or a hotel contact to call for this problem. Therefore, it was impossible to... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Grand Island, responded to this review
28 November 2012

Dear Laura H, Thank you for staying with us on your recent visit to Grand Island and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. I am sorry you were not satisfied with the... More

Portland, Maine
Top Contributor
91 reviews 91 reviews
78 hotel reviews
Reviews in 69 cities Reviews in 69 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 25 October 2012

This was a great hotel. It was clean and the staff were pleasant. The rugs looked newly replaced. I would definintely stay here again. At first I went to the Holiday Inn in town by mistake. Although nice, it seemed older and more worn. This Holiday Inn Express seemed newer. Thanks!

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Additional Information about Holiday Inn Express Hotel & Suites Grand Island

Also Known As:
Holiday Inn Express Hotel And Suites Grand Island
Address: 3404 West Faidley Ave., (opening May 17, 2010), Grand Island, NE 68803
Phone Number:
Region: United States > Nebraska > Grand Island
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Grand Island
#4 Family Hotels in Grand Island
Price Range: ££
Hotel Class:2.5 star (2.5*)
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