This place is run down. We killed a cockroach in our room. They were very apologetic but didn't offer any compensation for the room. There were others complaining about bugs as well. There are much better places to stay in Grand Island I am sure. more

When I made thes reservations for our group, the staff was very friendly. When we arrived is when it all changed. The manager/ owner was at the front desk and most of our group found him to be very rude and abrupt. Some of us had AAA. The AAA rate was given to some, while the manger/owner denied it to... more

This is a standard "conference" type hotel with a huge number of rooms that was filled with teens here for a sporting event. You would expect a certain level of hard use, and that was true. Positives: the room was clean and large and everything functioned, and it had a fridge and microwave. The beds and pillows seemed hard but... more

We booked 2 rooms - 1 for my parents and 1 for our family. Both room were to have a king bed with a sofa sleeper. Upon checking in and going to our rooms, only one room had the sofa sleeper. When we inquired about that, we were told it never had one - although it looked as if the... more

We were there for the State Softball Tournament in Hastings. Our room had torn paper all along the wall above the air conditioner.The carpet was dirty. Our Grandchildren and parents were given a room that didn't have a working air conditioner in it--they were given a different room after some discussion.When I checked out --3 other people were complaining about... more

Had a wonderful stay at this hotel. Checking in got a room with two beds. The room was newly reonovated. The room size was great and the bed was very comfortable. The kids absolutely loved the indoor pool and hot tub! I had a hard time getting them out and back to the room! The sunday brunch in the restaurant... more

Was traveling for business and needed a place to stay. Thought I would try the local Howard Johnson. Upon arriving I was extremely impressed with the lobby check-in area. It was nicely decorated with an asian flair-very classy. Check-in was easy and the staff was very courteous and friendly. Upon entering my room-was very happy once again. The room was... more

I arrived in Grand Island via wrecker and was not excited to learn I would be down for a day or two waiting for repairs. I noticed an offer for a deep discount rate (and shuttle service) for the hotel on the repair shop bulletin board. From the first, my low expectations were constantly exceeded. The staff were courteous, professional... more

First of all, we were not informed at the time of making reservations that we would be charged for all nights reserved, whether we stayed or not. So out of the 4 nights reserved, we were only able to stay 1 night - but had to pay for all 4 nights. No other hotel I have ever stayed in has... more