Rooms were very dirty. Sheets looked liked they weren't changed. Housekeeping staff seems to be lazy. Person at check in was rude and didn't seem to care. Staff in back office was talking loudly and using profanity. She seemed to be a manager which i find very unprofessional. Pool was ok but hot tub looked dirty. Breakfast was horrible. Everything... more

The rooms were dirty, the linen stunk and was dingy. Staff was expremely rude and did not care about one of our needs. We went to the night reception, to find they did not have one due to "remodeling" though I saw no signs of remodeling at all. The manager was ignorant, unprofessional and rude. She apparently was on a... more

The staff was very rude. When we asked if we could get a lower rate the counter help indicated that we could go next door if we didnt like it. We had already been there and decdided that it was too dirty. We thought this hotel appeared clean and well kept, it is too bad the staff was so rude... more

Great location, courteous and friendly check-in. But the housekeeping staff is apparently lazy. Our kids discovered their hand-towels had been taken off the floor and rolled up again and placed in the holder on the counter. Also, the maid just made up the beds with dirty sheets. Really sub-par. We parked in the rear parking lot, and the hotel staff... more

The hotel was clean, beds were comfortable, and that's about it for the positives. The refrigerator did not work, the pool was freezing, there were extremely loud guests who cannon balled in the swimming pool, which was packed, kids under 18 in the spa without adults accompanying them, adults around the pool with bottles of alcohol, intoxicated, no towels in... more

Was quite surprised how nice this hotel was. Rooms were nice size and were clean. The furniture was of good quality including great beds with good quality linens and no bedspread a big plus! Our room had two king size beds which were both like new and very comfortable. The bathroom was nice and very well equiped. The room also... more