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Crystal Bay

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Cal-Neva Resort Spa and Casino


Hotel class 2.5 of 5
2 Stateline Road, Crystal Bay, NV 89402
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Reviews you can trust

59% Recommend
3.0 of 5 stars 71 reviews
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By trip type
All (71)
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1 of 5 stars
Gillesc1   1 contribution
Seattle
28 Dec 2009

The website is beyond deceiving and I will report to BBB...The rooms are very very dirty, missing wallpaper, paint...even the heater does not work properly. It is either 110 degrees or you have to shut it off...etc. On the website they list room service, concierge service etc. There is NO room service, there is no bell/door man, there is absolutely... more

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3 of 5 stars
When_is_Vacation   4 contributions
Felton, CA
21 Nov 2009 | Trip type: Couples

Crisp fall weekend, beautiful setting, historic buildings. We should have relaxed on the balcony with a glass of wine at sunset rather than go on the "tour". The tour is heavy on the "ghost stories", but the creepiest part is actually standing on a decaying wooden walkway around the outside of the cabin used by Marilyn Monroe. Front desk staff... more

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1 of 5 stars
cherylpWillits_CA   2 contributions
Willits, CA
24 Oct 2009 | Trip type: Couples
1
person found this review helpful

Unresponsive staff, dirty rooms. Mildew in the bathroom, wrote a note to housekeeping, nothing done. Front of vanity was missing. Attempting to open the window, the frame came off the glass. Cards would not open the room,had to go to front desk twice and was told it was too close to our cell phone. Asked to speak to management upon... more

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5 of 5 stars
ECgg   3 contributions
Alexandria, VA
9 Oct 2009 | Trip type: Couples

stayed in Sinatra's cabin. The phone didn't work (which we got a discount for) and the tv was crap, but man what a view. It snowed while we were there and we felt like there was no one around for miles. This is not the kind of place to stay if you want perfection and dullness. The restaurant is really... more

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3 of 5 stars
declue   35 contributions
CT
7 Sep 2009 | Trip type: Couples
1
person found this review helpful

We spent a couple nights at the Calneva. We really enjoyed our time here. This hotel has a lot of personality and our room and the area's we visited were very clean. We had no issues with the hot and cold water. In fact, I thought the room was fairly standard, including price. The outstanding feature was the view. It... more

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4 of 5 stars
PsP2SfO   3,553 contributions
San Francisco, California
30 Aug 2009 | Trip type: Couples
1
person found this review helpful

We stayed at CalNeva for a few days mostly out of curiosity of it's long history and to get some quiet time alone. We came away feeling we had found both...as well as a place we will return to. We stayed in Cabin #3 which was Marilyn Monroe's when she used to stay there. We met another couple in Cabin... more

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3 of 5 stars
Julietbuckman   14 contributions
california
15 Aug 2009 | Trip type: Family
1
person found this review helpful

My first impression of the Cal-Neva resort spa and casino was that it was a bit older and very dark inside. The entrance to the hotel is very much in the theme of a log cabin, with a casino and slot machines. Kids are not allowed in the casino area at anytime except when making their way up to the... more

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2 of 5 stars
brian_van_ggs   2 contributions
SLC, UT
13 Aug 2009 | Trip type: Couples
1
person found this review helpful

My wife and I spent a night of our honeymoon here. The wifi doesn't work, the wall paper is peeling, the TV picture is GREEN, the shower alternates between HOT and COLD and will burn you... it's a dump. more

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3 of 5 stars
Shes_Electric   9 contributions
Jersey City, NJ
11 Aug 2009
1
person found this review helpful

Some friends of mine held their wedding at Cal-Neva, and we had a blast! Sharon, the wedding planner, was fantastic. The rooms were big and clean, with amazing views on the upper level. Frank Sinatra owned the hotel for a few years in the 60s, and they really play that up. I definitely recommend the hotel if you're a Rat... more

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5 of 5 stars
kerril   1 contribution
east bay, CA
10 Aug 2009 | Trip type: Family
1
person found this review helpful

I was throughly pleased with our weekendtrip to Cal Neva. They had 2 weddings booked at the hotel for the weekend but we still able to accompany my reservation. W had reserved a premier room with 2 beds but upgraded us to a 2 room suite on the 6th floor (w/o out asking!)...the view was the best I have seen... more

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Cal-Neva Resort Spa and Casino Also Known As

  • Cal Neva Hotel
  • Cal Neva Lodge
Address: 2 Stateline Road, Crystal Bay, NV 89402
Crystal Bay hotels Cal-Neva Resort Spa and Casino
3.0/5.0
71
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