the person who answered the phone said he was the "manager" and said hes the only one at the desk and the only one who answers the phone. i said "soooo, you run the whole hotel by your self"? he was already angry because i was asking why the rooms were 20 dollars more than he said they were a... more

I have came to the Thaoe biltmore on a last minute stop before heading home to So. Cal When I got here I noticed that thi place ahd some potential to it, I mean this place is old but its not about all of that is starts with the rooms they are low prices to fit everyone's budget, the cafe... more

We knew we were in trouble when we drove around to our "cottage", which was nothing more than a motel-type set up. We walked up the sorry looking stair case to our room and braced ourselves for the worst. It was a good thing we were prepared to be disappointed because we certainly were. The bed mattresses were saggy, the... more

The Biltmore is a very old hotel, the floors feel uneven and they creak - but that's what makes it kind of fun. I swear when I got off the elevator I thought I was in the hotel from "The Shining" - so if that kind of era appeals to you, the Biltmore is for you. This isn't the Ritz... more

We live near the Lake, but needed a cheap place to stay when we wanted to see a show at the Crystal Bay Club and didn't want to drive after. It's very run down, but not dirty. You can't expect luxury for $50 near the lake, so it was fine for the night. You get what you pay for and... more

I was very excited when I came to tahoe from back east, and I was scared that i would not fit in.... As I called to make my reservations the clerk I spoke with gave me a choice of rooms to choose from, there are 3 areas to stay at the Tahoe Biltmore, Motel, Cottages and the Main Hotel.... I... more

Dealing with reservations both on the phone and in person had to be the worst "customer service" we've ever experienced. The first room we viewed had mysterious stains on the white comforter, the toilet would not stop running nor was the tank filling with water allowing it to flush, and the ironing board and room towels were left outside the... more

The Biltmore service was Excellent more so then the bigger hotel casino's. A special thanks to Donna and John and their staff. Durning a car show and busy weekend they put out over 100 percent to insure their customers where satisfied. Even though there was a couple hang up's with my stay, Donna was extremely helpful, taking care of business... more

Stayed for one night for a day trip to Tahoe. Our room in particular was not good: on the ground floor of the motel, right by some noisy buzzing facility room and very hot. The rooms on the other floors appeared to have more luck. The motel is not actually the casino, strictly speaking. more