Usually we receive excellent service which is why we choose Harrahs. Unfortunately this time, after a great day on the strip, we had dissappointing, unattentive waitress at Toby Keiths Bar and Grill. Then later when looking forward to a hot bath , the water was tepid at best and the cold water would not shut completely off. When resorting to... more

We just returned yesterday from a 3 day stay at Harrah's. Although the staff was nice, the actual stay was a bit of a let down. We had booked a stay with our reward points for a deluxe executive suite, upon check in we were told those rooms really aren't available for comps, but they would upgrade us to a... more

I am pretty much the most irresponsible person on the planet. I must say, of any place I have ever been to, Harrah's staff takes care of its people like no other!!! On my last night, I had left my purse at a table with all of my chips, camera, and a voucher with it. When I realized I left... more

I would like to tell you about my weekend stay at your Harrah’s Las Vegas Casino. This past weekend (May 30-June 2) my boyfriend and I flew out to Las Vegas with a couple of friends for a long weekend vacation. When arriving in Las Vegas we came right to Harrah’s and were able to check right in. I mentioned... more

My daughter and I just returned from a 5 night stay at Harrah's. Our room was comped, they upgraded us free to a deluxe room. Check in & check out lines were long but I expected that so it wasn't a big deal. Rooms were small compared to what I usually stay in but we managed just fine. The beds... more

I was very happy with maid service and food options offered. I did not like the wardrobe offered for clothing storage, only three small drawers with hanging area. Room had a safe which i really liked along with comfortable beds and three pillows to bed. I asked for king , wasn't available but was given 2 queens which was ok.... more

We are long-time members of theTotal Rewards club and just returned from a 4 day stay at Harrahs Las Vegas. We had every conceivable issue possible come up during our stay. One of our rooms was not ready upon arrivalat 4:30pm and we were told it would possibly be 6:00pm before we could check in. We were told OUR room... more

We just got back from Harrah's. We have stayed at the Mandalay Bay the previous year and I really liked Harrah's. The people and staff were very helpful. I had no complaints on my room I loved it. The beds were very comfortable and it was always clean and stocked when we returned. I love it and the Carnival Court... more

I came to Las Vegas for a conference and needed a place to stay. Through my Harrahs New Orleans Total Rewards card, I was able to get three nights comped at Harrahs Las Vegas. After reading all the reviews, I was concerned about the condition the hotel and my room was going to be in. I have to say, I... more