First of all this place would be terrible if it wasn't for the great staff. The cleaning staff was great and the front desk gave excellent service. The bartenders not so much. I'm at the bar now writing this review after 30 minutes of being ignored. It's not even that busy. Not even a "hi". The vents in my room...
More
It is disappointing to read reviews like yours as this is not the experience we expect for our guests. We will work with the staff to review our commitment to customer satisfaction and regret any inconvenience you experienced. We are currently undergoing renovations and new flat screen TVs are being installed in each guest room. Additionally, refrigerators are available upon...
More
I was sick of the obnoxious rates my company was paying for the block of rooms at CES. I made a reservation here over a year ago at the AAA rate which included breakfast. I am platinum and called them prior to my arrival. They did upgrade me. The show fell during my 50th birthday. They sent me up a...
More
Happy Birthday! We are delighted you were able to share your special day with us. It is so exciting to read comments such as yours as this the experience we strive to deliver each guest. We couldn't have asked for a better summary of what we feel are the highlights of staying at the Westin Las Vegas Hotel - Casino...
More
Based on various pics and reviews, I wasn't overly thrilled to be staying here on my first trip to Vegas, but I ended up being thankful for staying here! The location was great - technically "off" the strip but about a 5 minute walk between Bally's and Bill's Gambling Saloon and you're in the heart of it. So close, but...
More
It is great to hear you were able to enjoy the Hibiscus Spa, sauna and steam room while at the Westin Las Vegas Hotel – Casino and Spa. Our website offers all the details for available specials for our guests and provides a great source when researching accommodation and spa specials. Thank you for your review and we look forward...
More
I have stayed at numerous hotels in Vegas (Venetian, MGM, Golden Nugget, Monte Carlo, Imperial Palace, Harrah's, Trump New York New York) at found the Westin to be one of my better experiences. Most of the hotels I have stayed at have been great, but what set this apart from the others was the following
1) The hotel is SMOKE...
More
Reading feedback such as yours puts a smile on our faces as this is the experience we hope to provide all of our guests at the Westin Las Vegas Hotel – Casino and Spa. We are delighted to hear your stay with us provided you one of the best experiences while in Las Vegas. From our Heavenly® Bed, to remembering...
More
The Westin Casuarina Las Vegas is a pretty decent hotel. The hotel lobby hosts a decent sized casino with slot machines and table games. The hotel lobby also hosts a 24 hr Starbucks and bar area. Unlike many hotel/casinos the gaming area did not reek of smoke which was nice. The hotel lobby looks like it has been updated and...
More
We appreciate the time you took to share your experience with us. The Westin Las Vegas Hotel – Casino and Spa is located one block from the Las Vegas Strip and we are happy to hear our location worked well for your stay. Each guest room includes the Westin Heavenly® Bed and we are thrilled it provided the comfort you...
More
Most of the previous posters were spot on. The entrance way did have an overpowering aroma, seemed like they wanted to mask something. The room was dated, I had to go underneath the desk to plug in my computer as there were no outlets The TV was a TV, couldn't care less if it was a flat screen, at least...
More
Upon entering the lobby of The Westin Las Vegas Hotel – Casino and Spa you will notice our signature White Tea by Westin™ fragrance as part of our Sensory Welcome. While we regulate the level of the White Tea scent, we regret any inconvenience you experienced. We are thrilled you were able to enjoy many of the activities that are...
More
I read the reviews before booking my reservation and wasn't expecting much. I can understand how those Starwood Members ,who are snootier than I, would be unimpressed, the tvs are small, the property is not a five star.
It is however comfortable, the staff welcoming, the beds just as 'heavenly' as they should be. The casino is smaller, but we...
More
As a pet friendly hotel, we are pleased to hear you and your pup enjoyed your stay. Our Heavenly® Bath and Heavenly® Bedding is standard in every room and we are thrilled to hear it made your time in your room comfortable. Thank you for your feedback and we hope you’ll visit the Westin Casuarina Las Vegas Hotel, Casino &...
More
I was a returning guest to the Westin this Holiday Season and beside the fact that I’m an SPG member, there were two other major facts taken into consideration, staying at the Westin Casuarina Las Vegas again. Located only two blocks east off the “center” of the Strip (near Bellagio and Caesar’s), it’s the perfect starting point for exploring the...
More
Welcome back! The greatest compliment we could receive is that a guest decides to return based on what we feel are the highlights of staying at Westin Casuarina Las Vegas Hotel, Casino & Spa. We can’t thank you enough for your detailed review and recommendation. Your comments regarding the breakfast buffet are appreciated and we’ll look into addressing your concerns....
More
My favorite place in Vegas and perfect for those who don't want to have long walk through casino to go anywhere as it's less than a minute from door to elevator. Easy self or valet parking and rooms and beds are very comfortable and all non smoking. And great breakfast buffet and only complaint is resort service fee. And great...
More
We are overjoyed to hear the Westin Casuarina Las Vegas Hotel, Casino & Spa offered you serenity in Las Vegas. Our Westin Heavenly® Bed and Bath products promote a restful night sleep after a busy day in Las Vegas. The resort fee provides guests amenities such the pool, sauna, gym and more during their stay. Thank you for your comments...
More
When I first arrived, I was happy to see that there was self-parking which means you don't have to pay an expensive valet. Hotel is walking distance from the strip, so you're close enough for the action but far enough for quiet time. The lobby is not much, and the hallways and rooms are a little old and dirty. Saw...
More
1,348 Reviews
631 Reviews
4,383 Reviews
