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Imperial Palace Hotel & Casino


Hotel class 3.0 of 5
3535 Las Vegas Boulevard South, Las Vegas, NV 89109
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Reviews you can trust

64% Recommend
3.0 of 5 stars 1,951 reviews
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By trip type
All (1,951)
[ Date ] [ Rating ]
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4 of 5 stars
Jackson, Wyoming
11 Dec 2009 | Trip type: Family

Stayed here in late July 2009 with my parents and sister. The IP was just like any other Las Vegas hotel. It was a big property with many rooms, casinos, F&B outlets etc. We had 2 rooms and requested for them to be in non-smoking buildings and as close as together as possible which we got even though we had... more

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2 of 5 stars
Nebraska
10 Dec 2009 | Trip type: Couples
1
person found this review helpful

Imperial Palace should be renamed the Imperial "Pit". I have read bad reviews and reserved my judgment until I actually stayed there. There was one working elevator that went to our tower which resulted in long lines. On the way down the elevator stopped at every floor, even though there was no one there. Our floor smelled terrible. There was... more

Management response from
TotalServiceTeam, Customer Service

Thank you for your feedback, tkperfhorses. I was sorry to hear of your disappointment in the condition of your rooms and that you were disturbed by the construction workers. Please be assured that your comments will be addressed with our hotel management team. We hope you will give us another try! Harrah’s Total Service Team

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3 of 5 stars
chicago, il
3 Dec 2009 | Trip type: Couples
1
person found this review helpful

We have stayed at the Imperial Palace numerous times over the years and have been satisfied for the most part. During our last visit we asked for a quiet room and received a room facing the inner courtyard. All was fine except for a daily 6a.m. delivery by a tractor-trailor idling for 15 minutes or longer while it was being... more

Management response from
TotalServiceTeam, Customer Service

Thank you for your comments on your recent visit, lgineris. I was sorry to hear that the SYSCO truck spoiled your otherwise great stay. I will be sure to pass along your comments to the appropriate department heads for review. We hope you will give us another try! Harrah’s Total Service Team

Robbed
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1 of 5 stars
jtothes
30 Nov 2009 | Trip type: Friends getaway

The place was horrible. Not only was service terrible when we first arrived but we were actually robbed in the middle of the night while we slept. We think someone from the staff did it as our door was locked. When we reported the incident the following morning, we were ignored by security and he actually told us to hope... more

Management response from
TotalServiceTeam, Customer Service

Hello jtothes. We appreciate your feedback on your recent visit! I was sorry to hear of the theft that occurred while you were visiting us. If we can be of further assistance to you please send an email to harrahstripadvisor@harrahs.com. We do hope to see you again! Harrah’s Total Service Team

great place
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4 of 5 stars
henderson nv
29 Nov 2009 | Trip type: Couples
1
person found this review helpful

stayed over thanksgiving, had a great time great food and great room! stayed in a deluxe luv tub room.no bed bugs, we stay at the I.P 3 or 4 times a year for the past 18 years and never had bed bugs and we have never had a bad time. the staff is outstanding,from check in to check out.thanks for... more

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3 of 5 stars
Missouri
29 Nov 2009 | Trip type: Couples
3
people found this review helpful

The best reason to stay at the Imperial Palace is location - it is pretty much in the heart of the strip and the middle of everything. That and the price were my main reasons for staying. I would have preferred to stay somewhere nicer, but for the money, this hotel was a good deal. Not a whole lot to... more

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5 of 5 stars
Manville, New Jersey
29 Nov 2009 | Trip type: Couples
1
person found this review helpful

right in the middle of all the BIG casino's.. it's worth it! Been in different kinds of rooms everytime we go.. i can't decide which one i like the best! there's one w/ a huge tub.. this year we stayed at one w/ a "living room" (couch and tv) bedroom didnt' have a door tho. so can't have guests .... more

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4 of 5 stars
Praries
29 Nov 2009 | Trip type: Couples
2
people found this review helpful

I had read mixed reviews and even was advised by a friend not to stay at the Imperial Palace, however I got a great flight/hotel deal so I thought I would give it a go. We arrived on a Thursday, checked in took about 5 minutes, the walk to our room was about the same. On inspection of the room,... more

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1 of 5 stars
NJ
27 Nov 2009 | Trip type: Solo travel

I stayed for 6 nights, the second night I was itching and about the third or fourth day I showed the cleaning lady and was told lady that I must have developed allergies as I showed her my back and legs. I was in agony for the week and asked for new sheets, blanket, bedspread, each day would ask for... more

Management response from
TotalServiceTeam, Customer Service

Hi NANCY026. Thank you for your comments! I was sorry to hear of your experience while visiting us. If we can be of further assistance to you please send an email to harrahstripadvisor@harrahs.com. We hope you will give us another chance on a future visit! Harrah’s Total Service Team

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2 of 5 stars
Newport Beach
27 Nov 2009 | Trip type: Business, Solo travel

Booked IP for a quick one-night stay at a very low rate. Wasn't expecting much, but still disappointed. Probably the most uncomfortable bed I've every experienced. The room, hallways, and casino were worn and dirty. Front desk staff and casino personnel all seemed fairly competent. But I would've been miserable here for an extended stay. Tip: If you stay here,... more

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Imperial Palace Hotel & Casino Also Known As

  • Imperial Palace Hotel
  • Imperial Palace Las Vegas
  • Imperial Palace Hotel Las Vegas
  • Imperial Hotel Las Vegas
  • Imperial Palace Casino
  • Imperial Las Palace Vegas
  • Imperial Palace Vegas
Address: 3535 Las Vegas Boulevard South, Las Vegas, NV 89109