Based on previous stays, Palms Casino Resort was on its way to becoming my new favorite home in Las Vegas. This week's experience was something out of the Twilight Zone.
Our first assigned room was currently occupied by a VERY startled couple. Oops! Sorry.
The DAILY $16.80 "resort fee" should be renamed the "We hate you" fee because its sole...
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Dear Columbus Guest,
Thank you for staying at the Palms Casino Resort. We are pleased to know that you have enjoyed previous visits with us, but disappointed to read that you were not satisfied with this most recent experience. Guest service is certainly our highest priority at the Palms, and it is regrettable that this was seemingly not reflected. The...
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I really have nothing good to say about this place. I certainly would never stay here again. Our first room was not clean. There were greasy and dirty marks on the coffee table, counter in the bathroom, on the inside of our window and bedside table. I saw these the first 2 minutes we were in the room. The T.V....
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Dear Indianapolis Guest,
Thank you for staying at the Palms Casino Resort during your recent visit to Las Vegas. It is extremely disheartening to read that you felt your experience to be anything less than desirable. Please accept our sincerest apologies for any inconveniences that may have colored your time with us. We hold our staff to the highest standards...
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My mother-in-law blessed me and my husband with a two night stay at the Palms Place. I was very impressed of the hotel‘s valet parking to the front desk service. As for the rooms, The Palms Place suites are fabulous!!! Everything is designed and decorated so elegantly. The view from the Strip from the 31st floor was to die for....
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Dear Victorville Guest,
Thank you for sharing your experience at Palms Place. It is always a pleasure to read positive commentary from patrons who thoroughly enjoyed their time with us. We pride ourselves on the kind and helpful nature of our team members, and your interaction is evidence of our commitment to providing superior guest service. We are humbled by...
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Hit this one for an anniversary trip. This seemed like a trendier hotspot. We could barely find parking on Friday and Saturday night for the club crowd that hits is hard. The pool was closed this late in the year, and we were disappointed that the hot tub could not even reached. Nice rooms with a stocked pay fridge. A...
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Dear Pleasant Grove Guest,
Thank you for staying at the Palms Casino Resort during your recent visit in Las Vegas. We are pleased to read that the accommodations helped to make your anniversary trip memorable. Our 4 nightclubs have made the Palms a nightlife-must, and the vibrant crowds that we attract create a distinctively energetic atmosphere. Thank you for your...
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The Palms was blew us away from the very beginning! At check-in we opted for an upgraded room and were in a swanky suite on the 51st floor. The room was complete with 2 mini-fridges, 2 bathrooms, more space than we could ask for, and a view that was breath-taking! The casino slots were loose with tons of free drinks...
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Dear Springfield Guest,
Thank you for making the Palms Resort Casino your accommodation of choice. It is our goal to provide every guest with an all encompassing experience, and we are so thrilled that you enjoyed the entirety of your stay with us. The wide variety of restaurant and nightlife options allows guests the ultimate Las Vegas experience without leaving...
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Stayed 3 nights. Very average and too far away from everything else. A friend booked it so I was pretty disappointed as it was not really within walking distance of anything. No view from the window. All I could see was the roof :(
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This was a wonderful experience staying at The Palms in Vegas. It is really nice,
very clean, hardwood floors are shining throughout. Well furnished. Great bed too.
The view I have to tell you about. At night you look out and see all of the strip.
The lights -- wow -- like a whole view of fireworks that don't stop....
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Dear Sevierville Guest,
Thank you for staying at the Palms Casino Resort. We are thrilled to read that you enjoyed your time at our property! We definitely agree that our off strip location is an asset to our hotel guests. Patrons can use our shuttle service to explore Las Vegas Boulevard’s festivities and then return for a peaceful night of...
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We stay here on a consistent basis when we visit relatives in LV since our stay is comped; but if it weren't, this would NOT be a place we would stay at and pay $$ for.
Pros:
-Easily accessible via car due to being off strip (con as well, though)
-Fantasy Tower rooms are decent, even the "standard" ones
-Gym...
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Dear Rochester Guest,
Thank you for sharing your recent experience at the Palms Casino Resort, and we appreciate you taking the time to write such a thorough review. We are pleased to read that you felt the property has much to offer patrons, but sorry to hear that you felt our property was not quite the right fit for you....
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Stayed at the Palms for two nights. It is just off the strip but it is very good. Casino was fun, playboy casino is fantastic, ghost bar has fantastic views across Vegas and moonight club was brilliant.
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Dear Teeside Guest,
Thank you for your evaluation of the Palms Casino Resort. We are honored to have been your international destination and pleased that you were satisfied with your Fantasy tower penthouse. Our luxury suites and penthouses have garnered quite a following and have become known for their original themes and architectural creativity. We sincerely appreciate your positive commentary...
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The room was great! Clean, large, bright. Too bad I didn't have time to watch TV on the flat screen in the bathroom. Room service was fast and the food was good. The staff made a big impression on me with their friendliness. This was a rare and much appreciated experience. Nightclubs, restaurants, gambling all available onsite. I didn't even...
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Dear Boulder Guest,
Thank you for staying at the Palms Casino Resort during your recent visit to Las Vegas. It is always uplifting to read positive commentary from guests who enjoyed their time with us. Our rooms offer hotel guests modern and affordable luxury and we strive to not only meet but exceed industry standards. We are truly humbled by...
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