Just called and was told that they would not accomodate a handicap person - thought this was illegal in the USA. more

This was a very poor experience. Getting the paperwork filled out for this condo stretched out over a month before we ever arrived made me feel like we were buying it and not renting it for the weekend. The Sonoran representative called multiple times about forms and faxes, often they were not even sure what they needed or if they... more

We stayed with a family of six over New Year's Eve in Las Vegas. Our first idea was to book three hotel rooms, but we were terrified by the rates they charges. The search engine of Expedia then displayed a three-bedroom-suite at a rate which was a third of three double rooms. After booking, we got several phone calls and... more

As mentioned in the prior reivews, this is a condo complex, and not really a hotel per se. There is no front desk or staff to assist if there is any problem, except a 800 number to call for help. I can see this is where most of the issues can rise. During our stay, we have no major issue... more

Prior to booking my stay at the Sonoran Suites, I had not heard too much about it except for the reviews I read on this site. I realized there were a couple of negative ones, but I did not take their advice, unfortunately. The Sonoran Suites really is a few random leased units in a residential apartment complex that is... more

We booked a last minute trip to Vegas and it went really well. Sonoran Suites called us and gave us everything we needed and it was all very seamless. The room was clean and spacious, they even set up a crib for our youngest. Two thumbs up. more

Dear Ms. I placed a call to your 888 number and spoke with Gina on Tues. July 13. I told her I would like to speak to the Customer Service Manager. I explained to her why I was calling and she informed me that the owner would return my call that day or the next day. On Friday July 16th,... more

The accommodation can not be faulted, clean, comfortable and very relaxing. We look forward to using Sonoran Suites again, possibly in Scottsdale or Vegas. We will certainly recommend them to our friends and family. more

On February 7, 2003, I booked a 2 bedroom condo in Las Vegas for February 15, 2002 through Sonoran Suites. ... I arrived in Las Vegas at 4:30pm on the 15th with my wife and my 3 month old daughter only to discover that the Sonoran Suites had double booked my condo with another couple from Apple Valley, CA. We... more