After I planned this exchange I went on line to check out the site. I found some of the uncomplimentary reviews and began to worry. Well I want to put anyone's mind to rest who has the same thoughts. This resort is awesome. It is off the strip and thus quiet. The staff were always attentive and helped us whenever... more

We just returned from our stay at the Cancun resort. First of all, I’m a very easy person to please and I can understand why this resort has gotten all the bad reviews. I’ve stayed at two other timeshare resorts which were both immaculate with huge kitchens and washer/dryer in the unit. At the Cancun resort we had a one-bedroom... more

I TRADED IN HERE through interval international....DO NOT waste your week like we did. this place is a disgrace ! garbage all over the elevator floors all week and garbage all over the garage level all week also! there was no toilet paper or tissues or soap in the rooms. we were in the newest building and the lampshade was... more

It is impossible to comprehend how Interval International, with whom we arranged our exchange, could give this Resort a 5 Star rating. The entire resort is untidy, bordering on dirty and unkempt. The air conditioning and water systems are decrepit and noisey. The service level provided by the employees is casual to say the least. Our unit was advertised for... more

This place is nice from the pics posted on the Interval website, though upon arriving and after inquiring we found out the room pics on the site are of the Penthouse Suite, not their regular rooms. We stayed in building 4 the Yuccatan (aptly named). The place is a dump! They appeared to have spent all of their funds on... more

We went to the Cancun Resort and I must say we enjoyed it very much. After reading a few reviews I was a little skeptical about how the trip was going to turn out. When we got there we walked the property to see what was going on and we were pleased 2 c the grounds were and clean. The... more

We are owners of this resort via timeshare..After reading some of the reviews I didn't know what to expect but after we spend a week there for our 36th Anniversary, I wonder if the people writing the bad reviews stayed at the same hotel..... We had a beautiful room, Wonderful friendly service, staff and a fabulous time....I will stay at... more

We were there 4/29-5/06 had 2 seperate two bedroom units. Overall we were 8 people. The resort is pretty far from the strip which can be a plus or neg. depending on your funds for gambling. I have to agree with the previous reviews of the rooms looking dreadful. It is VERY true. It's very dark, depressing and not mexican... more

If you view the pics of the resort on the web you will not be disppointed upon arriving. The rooms are spacious and the view from the balcony of the desert, outstanding. It feels nothing like the usual "hotel" experience. The kitchen is a nice touch. The only thing I disliked was the shower. The water would leak onto the... more