Stayed here over the Rugby 7's weekend and had a great time.Had 2 rooms on different floors for our party of 4. I will admit none of us are gamblers so I really can't speak to the service in the casino.The rooms were clean, roomy ,quiet and very comfortable.The room service was great as was the housekeeping staff. This hotel... More

Cons: Most of the hotel staff I encountered over my 4 night stay was rude. The casino staff was very friendly, but the hotel staff was terrible. The first night I was put in a smoking room after confirming non-smoking. The woman at the front desk hung up on me and then I was given the run around by 4... More

Stayed here for a conference, so had no choice of accommodation. This place is well passed its best and the rooms – although huge – show it. Very tacky, well used and not the cleanest place in the world. Only reason we probably stayed here was because its cheap. Remember, you pays your money, you takes your choice. Avoid. More

This was the first time I was staying at this hotel and I was a little skeptical from reading the reviews. I am a fairly picky traveler when it comes to hotels. In reading past reviews, I was nervous for dark, smokey rooms and no housekeeping. I was very pleasantly surprised! I tried the $20 trick (first time at that... More

Had fun there, check in was quick, nice rooms, bathtube was great. Liked the pieces of movie memorabilia in every room we had a few things from Independence Day. Down sides, can be a far walk to the ABC store and restaurants in the mall. Got locked out of our room, took security about 15 minutes for security to get... More

thought the hotel was very nice and clean. we had a great view of the bellagio fountains. room service food was very good and the casino was awesome. house keeping was not good at all. when we stayed in our late we could for service but they never showed up. I would stay here again. More

On check in I was assigned a smoking room which I asked if I could change to non smoking. I was told "no ... I have 1,000 people to Checkin today" when I asked her again would she said "not today" The rooms are terrible (unless you're into broken closet doors and blinds!) I called to ask if the blind... More

This place needs an overhaul. When we walked in the door, the backs of the stools at the slots were dirty and obviously very worn. It just looked dingy. Went to the buffet as part of a rehearsal dinner party. The area we were given was not private at all. The food was mediocre at best. Buying wine was difficult... More

I will first admit that I am not a gambler and only go to Las Vegas when I have meetings there. I was attending a convention there in February of 2012. I was "honored?" to be able to use the "Diamond Member" registration. I was sort of expecting some extraordinary customer service, but instead ended up with a middle-aged woman... More