This was our first trip to Las Vegas so we weren't sure what to expect. We did our research online, read loads of reviews and decided to go for it with Mandalay Bay. It was absolutely unbelievable! The rooms were beautiful, spacious and clean. If you didn't want to leave you didn't have to as every thing is there. Lots...
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Your first trip to Las Vegas – how exciting! We are beyond thrilled that we could host you during your visit to our city. Mandalay Bay Resort & Casino strives to provide an unmatchable experience for our guests; we are so pleased that you enjoyed the fun, upscale and innovative amenities that we offer at our resort. We are very...
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We stayed at Mandalay Bay over Super Bowl weekend, and we were not disappointed. We have stayed here before (both at MB and at Thehotel on the MB property), and we would stay here again. Rooms are clean, spacious, and quiet; staff is attentive and helpful; gaming is enjoyable; and waitress/drink services are fairly prompt while playing. We have stayed...
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Despite seeing many other hotels with pools being open and used, ours was closed because its 'off season' - until April/May time.
Apart from that it was a great hotel, very clean, huge casino and plenty of restaurant and bard choices.
Main buffet was fab and very reasonable compared to the other hotels.
Check in and out was very well...
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Good rooms. This is the only hotel that has a pool in the winter. They use the rectangular hot tub as the outdoor pool. No coffee in rooms
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Thank you for your kind review. We offer our guests complimentary access to our outdoor, heated Moorea Beach Club pool during the non-pool-season months (November-February). Regarding coffee amenities, THEhotel features in-room coffee makers. For those staying in the Mandalay Bay tower, our guests are welcome to place an order with our Room Service department 24 hours a day for delivery...
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I would def recommend staying at Mandalay Bay in Vegas, with or without the kids. This place is its own city within Vegas! Is huge, has tons of shops, restaurants, bars, wine lounge, shows and so much more! It also has its own aquarium which is really cool! I got to see the Lion King and Matchbox Twenty too. So...
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Warning! Make sure you do your own homework when it comes to finding out good deals on shows and tours - or anything else for that matter because the Concierge Supervisor (I believe her name is Danielle) is completely rude!!! I called from my room to see what fun activities were currently going on for me and my family, and...
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We appreciate the account of your recent stay at our resort. From your honest comments, we would like to apologize for the service you received. Mandalay Bay Resort & Casino views superior customer service as our first and foremost focus. We strive to exceed our guests' expectations by providing exceptional guest service every day, to every guest. After all, it...
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It was nice to get some sun for a few days. Grounds were beautiful. Room was clean but in need of minor cosmetic repair. great restaurants especially the blues cafe. Not impressed with the Red, White and Blue restaurant. I would stay there again. We had a good time.
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We went to Vegas for New Years Eve three years ago and as excited as I was (Vegas virgin) I wasn't sure what to expect. Knowing about the Mandalay Bay from watching sports events there I expected to be impressed and duly was. The impressive reception area and helpful staff helped us settle in even though there were many people...
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What a wonderful recount of your stay – thank you for sharing your experience with us! We are pleased that we had the opportunity to introduce you to Las Vegas several years ago as well host you more recently during your return stay. From the hospitality you received from our Front Desk department to the immaculate features of your guest...
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The Mandalay Bay is a huge hotel with all of the amenities needed for a large convention. Rooms were large and comfortable. The only negative comment would be that you can't even put your soda or water in their fridge. You will incurr a large charge to your room by doing so. So beware...it is weight sensitive, and knows when...
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Thank you for your kind comments regarding your experience as a conventioneer. We apologize if you encountered difficulty with regards to the in-room mini-bar amenity. While our guests have access to the items in the mini-bar, these optional for-purchase items cannot be replaced with personal items. With that said, we understand that guests may wish to refrigerate their personal items,...
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I had long-held preconceived notions that Vegas is all glittery and kitschy, but there's much more. The Mandalay Bay is a huge 60 acre resort. It's easy to find a good room rate, but the onsite restaurants seemed 50% more expensive if they were not located at a casino resort though some are very good. The convention center is huge...
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Thank you for providing us both kind and constructive comments. Mandalay Bay Resort & Casino extends exceptional guest service, and your comments reaffirm that we are reaching our goals in this area. We would like to apologize, though, for the level of satisfaction you experienced with regards to your Mandalay Bay room. Please be assured that we have designed a...
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