The quality of this hotel is up to the typical standards of the Residence Inn brand. I stayed here many times and was always satisfied with the service -- I'm sure it helped that I was a familiar face, but I still credit this hotel with a quality experience while I was traveling for work. The "rack rate" for the... more

My Mom and I stayed at the RI Reno in September to go see Texas Tech vs. Nevada. I used my employee discount, as I am a Marriott Employee. We had the hardest time finding this hotel!!! It is totally not their fault, we will blame it all on Map Quest, but it is a little hidden off the main... more

We were traveling to Reno for the Fire arts festival and were bringing the family dog. After reading their pet policy we made a reservation with the Residence Inn. During the reservation process we told the hotel we would have te dog with us and were never informed of additional fees. When we arrived to check in we were told... more

Stayed here a week on a business trip - found this facility to be excellent for me. Check-in was smooth, room was in excellent condition & kept in top condition throughout my week there. All the staff were friendly & helpful. I would return to stay here ! more

Great hotel if you are not wanting to stay at a Casino hotel while in Reno. Rooms are spacious & very clean. Staff is great!!! Good value in comparison to other non-casino properties in Reno; the breakfast and room size etc. Definately would return here. more

First of all let me say that this hotel is VERY clean and new, and housekeeping is very friendly and nice. It is a family friendly place, mostly decent looking people staying at this hotel. The pool is closed but the hot tub is open, there is also a tennis/basketball court near the pool area. Now the problems. There was... more

This is pretty decent hotel with suites. My kids prefer suite room when traveling. It's more fun for them when they have their own room. The hotel is quite far away from casinos, which is good for family travel. It looks more like an apartment complex rather than hotel. The rooms are smaller than we'd expected. It's difficult for small... more

first time to stay after getting frustrated with rising costs at other hotels in Reno....the Residence Inn Reno exceeded my expectations and the staff treated us well. It was clear they are trying to build a clientele. The staff were friendly and were very quick at check-in. Our 2 bedroom suite on the 3rd floor are within the standards of... more

When the AC came on it was so loud it would wake up up. Laying in bed the vent was directed to ur face and that added to the wake up. I tried setting the fan to CONT but that was just one cont noize. Would have gone and asked for another room but who wants to do that a... more