Old motel. Felt like it had not been cleaned. The smell was abominable. The tub faucet almost came off in my hand. Breakfast was promised by 6:00 AM but not one was up in the office. more
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Old motel. Felt like it had not been cleaned. The smell was abominable. The tub faucet almost came off in my hand. Breakfast was promised by 6:00 AM but not one was up in the office. more
We stayed at this motel on our way to Yellowstone. There were 8 of us travelling - 5 kids and 3 adults. Choices were limited in Wells and I decided to stay with Super 8 than Motel 6 as the photos on the motel 6 website made the rooms look very small. With all the kids, we needed a slightly... more
Not the best reception upon arrival. Rude, demeaning, and self-serving. Lacking professionalism and tact. Sullied the "stay" since we ended up leaving after five hours. Assumed everything about our needs without asking if we needed our reserved room moved. Do not recommend since they do not listen to the needs of guests but rather assume what is needed then become... more
As the new General Manager of the Super 8 in Wells, NV I can assure you that things are changing for the better at this location. If a guest is unhappy with our service, I'm not happy. I would ask any guest to contact me personally. Karl Hofmann General Manager
DO NOT attempt to cancel a reservation at this hotel! I made a reservation with the hotel directly and used my credit card. A couple of days later our plans changed and I called to cancel the reservation. This was over a week before the date we were to arrive. I was told the reservation was cancelled. When I got... more
I have read a bad review of this motel on this site, but that wasn't our experience. We had requested a room with 2 queen beds, and the room was HUGE! A real bonus for our family of 5, as sometimes we are tripping over eachother in a small hotel room. I wouldn't say this is a luxury place to... more
THIS HOTEL WAS NOT FIT FOR A STRAY DOG! IN FACT YOU WOULD GET better treatment if you were a dog. We went in the bathroom and flushed the toliet and crap started coming out of the toliet yes crap! They offered us no other room,so we were trappped in a room with crap,when i called the front desk ,... more
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