We stayed at this resort ten years ago and had a wonderful experience, so we suggested it for a family reunion. 45 of us showed up, and from the beginning it was utter chaos. We requested first floor rooms for our elderly relatives, only to be told they had none. My grandfather, who uses a walker, had to find his... more
Management response from
NHAMSCO, Director of Marketing & Communications
As is human nature, everyone knows you can not please everyone all the time. With a group this large, I'm sure there were issues for some, and not for others. Our resort does strive to make sure that all guests have a flawless experience - and urges everyone to report and needs or issues to staff immediately. If there is...