I booked 2 rooms in early April for 1 night mid-June. Due to unforeseen circumstances, I needed to cancel this reservation the next day. The. Next. Day. The Regal Inn informed me they would be charging me $70 for the cancellation and there was no discussion. Absolutely shameful business practice. For shame.

My wife and I stayed at the Regal Inn recently. We booked a room with a king size bed and jaccuzzi. They took a non refundable 25% deposit upon booking. When we arrived they made us pay for the balance of our stay, before they even gave us keys to our room!!. Imagine our surprise when we had to put... More

This is by far the worst hotel I have ever stayed at! No customer service, dingy smelly rooms, unfinished ceiling in the bathroom. The shower was dirty and the seals were falling off. The sign hanging in the front says there is a heated pool. The pool was never heated. The hot tub was brown and slimy. I walked into... More

I took the « King Deluxe » room and believe me, there is not Deluxe here!!! I found blood on the bed, the smell is terrible. They didn't took the old towels but they gives me other. So, we had too much towels on the floor of our room. The water spa was brown, and kids are running at 7AM... More

I will NEVER go there again! There are bed bugs, it's old and dirty and the service is terrible. When you call a business the way they answer the phone should be identifying themselves as the business not hello as if they were answering their personal telephone. The hot tub water was dirty to the point where it smelled bad.... More

Booked a room online through their website May 3 for Aug 18. On Aug 17 I get a call confirming my cancelation of this reservation which I never did. I call to find out what is going on and they claim they called me canceling the reservation soon after I made it. This is not true!!!!!!!! They claim they had... More

I came up here with a few friends and their young children. First of all; there were unemptied ashtrays on the outside porch. Another issue were the beds; we woke up with little bits on our feet. It was unsanitary experience. The room looked like it had not been cleaned well. You had better inspect the beds carefully before you... More

I wanted a weekend away with my husband so Icalled two weeks ago to reserve a jacuzzi room. The lady asked for my credit card number and charged the card 80 dollars for a deposit. She then explained to me that I had to cancel 48 hours in advance to receive the deposit back. Well, yesterday my father died. I... More

Family members were planning on staying here, so we decided to go along with them without reading the reviews. a week before hand, I made the mistake of reading the most updated reviews with talks of bed bugs and fleas. Panic set in, but I was locked in so we decided to brave the storm. It wasn't horrible... but I... More