I really loved the hotel especially the location. It was near great skiing at Cranmore (which was actually a little icy but great for beginners other than that) it was also just minutes from Jackson and the adorable covered bridge, and skating at Nesselnook farm. The view was fantastic. Some of the hotel could using some dating- but I think... more

I was here for a business trip with coworkers and found the Red Jacket to be a very pleasant place to stay, with several nice amenities and just a few minor drawbacks. Among its positive attributes are the very impressive indoor waterpark, which is varied enough that people of all ages should be able to enjoy themselves there, and children... more

I stayed at the Best Western Red Jacket Resort for a company retreat. The rooms were spacious, clean, and comfortable. The food from the hotel restaurant, particularly the breakfast buffet, was quite good. I used the fitness center and found it to be adequate as well. While I did not visit the water park, several of my colleagues with children... more

We had high expectations for this "Resort" which was nothing of the sort. For the high price we paid and the exaggerated website information we were very disapointed. The place needs a major make over inside, I felt like i was in the Shining walking to my room. The linens were old and outdated along with everything in the room... more

Stayed here for Christmas and had a lovely meal and very friendly check in. However, when we were leaving, my friend's credit card was charged over twice the amount of the stay. This was resolved. However, then my credit card was charged for two night's stay when my friend actually paid for the ONE night stay, I have been trying... more

We have been going to the Red Jacket for years. Now that we have a family we needed to book the condo. We could not have been MORE disappointed. The condo was VERY expensive and had not been updated in at least a decade (guess). The condo was underwhelming to say the least. I am actually mad at myself for... more

We go to North Conway every Columbus Day Weekend for the Fall foliage. Obviously, this is the peak of the season, so every room is booked in NC. We stayed here because we couldn't get into Eastern Slope Inn. The mountain view from the Outlook area on the front of the hotel is spectacular, but we didn't find out about... more

Hotel staff was friendly. Room was pricy, and the water park is not included, you must pay additional per person per day. Made it very expensive for this family of 5. And when you don't plan to spend all day there, are going to other attractions such as Story Land, etc it completely blew the budget. Families with small children... more

I was there for a conference. They were very accomodating in helping exhbitors get their materials in. They wanted our business, always following up and opening the exercise room an hour early more