All I can say is that I wish I had read these reviews before booking our staff at this poor excuse for a hotel. The owners are the most miserable human beings I have ever met. Every poor review here is true and then some. We were there only a few hours when the owner came barging into our room... more

This may very well be a fine place to stay, despite the creepy photos on the web, but I didn't even get here b/c the owner and his family were not only incredibly rude, but rampantly incompetent with running a customer service oriented business. A booking mistake on their end led to them being exasperated with my negotiating, and canceling... more

This place should be avoided. They have no onsite help. The owner is rude. There is no Cove 300 feet away as they advertise. There are no fresh baked breads for their complimentary breakfast. There is a jar with frozen English muffins filled with moisture and possibly mold for you to eat and a loaf of thawing store bought bread.... more

My husband and I just returned from a weekend at the Burkehaven and I have to stay it more than met my expectations. We had to attend a wedding for the entire weekend at a nearby inn,and we found the hotel both convenient in location and possessing all of the necessary amenities: 1. Clean bathroom (small) 2. Large comfotable KIng... more

First of all, I have never met ruder owners of ANY establishment in my life. Wretched, horrible, miserable people. To give just one example: They wrongfully accused us of smoking in the room. The owners left a note on the door when we returned which read "Do not smoke in the rooms, we could smell smoke and you will be... more

I am only writing to warn all you folks out there not to stay in this "lodge". the owner was out right rude and what I would call abusive. he did not allow our families to gather in the suite after we rented two other rooms to accommodate all of our families. He treated us like he was paying us... more

Of all the places I have stayed I have NEVER experienced such bad customer service. When I arrived I wanted to catch up with my friends in the "penthouse" or whatever you call it and I got turned away. I was shocked. I just wanted to talk with them and I would be back down. I understand 8 at all... more

We booked the Penthouse and a regular room. It is stated that only 8 people to the Penthouse, so we booked a 3rd room to accomodate everyone. The owner sat in the Lobby and counted every day who went up to the Penthouse. We were not allow to have visitors from our other rooms to come up to talk or... more

I wish I'd read the negative reviews before my recent stay because it would have saved my family and I a terrible weekend at this so-called "lodge" (calling this place a lodge is a huge exaggeration, it is a motel). I have never encountered a ruder owner and more terrible customer service in my life. It was absolutely shocking. This... more