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The Grand Hotel

1045 Beach Avenue, Cape May, NJ 08204
Hotel amenities
The Grand Hotel
Ranked #28 of 43 hotels in Cape May
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386 reviews from our community

Traveller rating
    82
    102
    69
    58
    75
See reviews for
Families
137
 
Couples
102
 
Solo
6
 
Business
20
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 20 May 2013 NEW

We've had our annual conference at this facility for over 10 years. The Grand Hotel has been very accommodating. Whenever we've asked for something, the answer is usually yes! If you bring a matter to their attention, they will do everything in their power to make it right. The staff is friendly and helpful. We've seen a lot of changes... More

Was this review helpful? Yes
Wilkes-Barre, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

Our basketball organization comes to Cape May once a year for the Scoop Taylor Summer Slam. We will always choose The Grand Hotel. Great facility, great customer service, very friendly and very clean. They go out of their way to ensure our stay is a pleasant one! It's quite GRAND! We will see you again this June '13. LC Lightning

Was this review helpful? Yes 2
Titusville, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 May 2013

Just spent a week at The Grand Hotel with a photography school and the experience wast just wonderful. The hotel staff was very accomodating and lovely. Our food at the hotel was perfect and the rooms were very clean. Certainly look forward to returning!

Was this review helpful? Yes 4
Bogota, New Jersey, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 9 May 2013

Nice presentation on website however upon arrival we drove around the block and in the parking lot looking for the area to check in. Finally locating the check in area the lobby looked quite nice. We were prepaid online and just needed our key. We were politly greeted and given our key and told not to worry about parking pass... More

Was this review helpful? Yes 1
John A, General Manager at The Grand Hotel, responded to this review
11 May 2013

Dear Sonny & Sue, We appreciate you choosing us for your recent stay here on the beach in Cape May. I appreciate your feedback on both our strengths and areas that you have suggested an improvement in the future. Being the new General Manager here at the Grand Hotel, I am so happy to see that our front desk greeted... More

New York City, New York
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 7 May 2013

A welcoming helpful staff made the stay okay, despite a disapointing dining room menu...which included frozen veggies. The average rooms were kept very clean. I liked staying at anearby motel better since I didn't need the services a hotel offers and a nice even beachfront room could be had for less.

Was this review helpful? Yes 1
See 5 more reviews by GDK18 for Cape May
John A, General Manager at The Grand Hotel, responded to this review
8 May 2013

Hi GDK18, Thank you for choosing us for your recent stay - we appreciate your business! And also thanks for your many kind comments regarding our wonderful staff and superior housekeeping standards & cleanliness while you were here. Along with the positive reviews of our staff and clean lodging accommodations I want to share my thoughts and hopefully clarify comments... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 7 May 2013

My friend and I saw an advertisement for a special weekend rate in March 2013 for Grand Hotel including one dinner and two buffet breakfasts at Hemmingway's, their restaurant. The hotel has mixed reviews on-line but we wanted a trip to the beach and the price was right. The hotel is across the street from the beach. Really great location.... More

Was this review helpful? Yes 1
See 3 more reviews by fszedlmayer for Cape May
John A, General Manager at The Grand Hotel, responded to this review
8 May 2013

Hello Fszedimayer, On behalf of the entire staff & management of the Grand Hotel, "THANK YOU" for making our day with your great comments regarding your recent stay at our oceanfront hotel. Our management team has been working very hard this past "quiet season". First by reviewing our past performances to identify our strengths and also to prioritize the areas... More

Bethlehem, PA
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 May 2013

We love Cape May and did a weekend package which the hotel was offering for couples. It was Easter weekend and they also had many families there on a family special also. This made it a little noisy which we were ok with. We were not able to relax as much as we thought since the indoor pool and hot... More

Was this review helpful? Yes 1
John A, General Manager at The Grand Hotel, responded to this review
11 May 2013

Dear Sherry G, Thank you for making my day with your many kind comments regarding your stay with us over Easter Weekend. As you noted this holiday weekend did attract families to our resort to enjoy the Southern Jersey Shore's largest year 'round indoor heated pool and jacuzzi, open 365 days a year. With the popularity of our indoor facilities... More

New Hope,Pa.
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 30 April 2013

Wanted a hotel with an ocean view for a one night get away the last weekend of April. The staff was very pleasant and helpful. The bathroom was spotless. The rooms were a little worn..stained carpet and sofa. The big problem was no heat on a chilly night [50s] and only luke warm water for the shower. I will not... More

Was this review helpful? Yes 1
See 6 more reviews by graphixguys for Cape May
John A, General Manager at The Grand Hotel, responded to this review
6 May 2013

Dear Graphixguys, Thank you for taking the time to share your recent experience with us. I want to personally apologize for not meeting your expectations during your stay and wish that I would have had the opportunity to meet you while you were at the Grand so you could share your glowing reviews of our staff and cleanliness with me... More

Berwick, Pennsylvania
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 April 2013

Just spent a beautiful weekend at The Grand Hotel in Cape May! This was my third time that I have stayed there. This hotel is very reasonable in rates and offers great packages. This trip included the breakfast buffet both mornings! The Restaurant Hemingways does a top of the line buffet. Some of the rooms are in need of updating.... More

Was this review helpful? Yes 2
See 4 more reviews by jeanette s for Cape May
John A, General Manager at The Grand Hotel, responded to this review
6 May 2013

Hi Jeanette, Thank you for the many kind words about your weekend stays with us including your dining experiences in Hemingway's Restaurant here at the Grand Hotel. We promise to continue to deliver the same great service and value pricing to entice your to return in the near future. We have great news regarding your observations with our two story... More

Union Beach, New Jersey
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 26 April 2013

So glad I won this trip. Room was very clean. The view of the ocean was so peaceful. I would suggest screens for the patio doors so I could of left the door opened during the night. Wish the weather was nicer for the beach. We did enjoy the clean pool. Awesome staff, very friendly and they go out of... More

Was this review helpful? Yes 2
John A, Manager at The Grand Hotel, responded to this review
27 April 2013

Hi Jodi, We appreciate your many kind words regarding our oceanfront hotel and am glad to share with the staff at the Grand Hotel the news that we exceeded your expectations during your complimentary Girlfriend's Weekend Package for two that you had won. I hope that you, your BFF & your 3rd friend that we surprised you with & provided... More

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Additional Information about The Grand Hotel

Also Known As:
Grand Cape May
Grand Hotel Of Cape May
The Grand Hotel Cape May, New Jersey
Address: 1045 Beach Avenue, Cape May, NJ 08204
Region: United States > New Jersey > Jersey Shore > Cape May
Amenities:
Bar/Lounge Beach Fitness Centre Free High-Speed Internet Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotels in Cape May
#12 On the Beach Hotels in Cape May
Price Range: ££
Official Description (provided by the hotel):
The Oceanfront Grand Hotel of Victorian Cape May is one of the largest Resort and Convention Centers along the Jersey Cape. The Grand Hotel can accommodate everyone, from Business Groups to Wedding Receptions and Vacationing Families to Family Reunions. The Grand Hotel of Cape May is dedicated to recreating the grandeur of a by-gone era while providing all of the modern comforts and conveniences for a most enjoyable stay. The perfect place to dance, dine, relax, swim and sun in Victorian Cape May. ... more   less 

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