Stayed at this hotel with a group for 4 nights. It is a conference center and they dont have automatic doors so it is difficult to get your luggage and cart inside. We were greeted by desk manager who would not take our coupon, insisting it needed to be used at reservation even though the coupon said to use it...
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I have to say that I totally disagree with the other reviews regarding the Clarion on Black Horse Pike, New Jersey. My husband and I stayed there New Year's Eve and had a wonderful time. The hotel was very clean and the staff was very helpful. The room was beautiful and spotless. The breakfast was very good and the selection...
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We were very pleased to read your review regarding our hotel.
Its nice to know you enjoyed your New Years Eve. We can't wait to have
you back for another enjoyable stay with us.
Thank you for taking the time to write your review.
Have a happy healthy New Year
The Management and Staff of the
Clarion Hotel & Convention...
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Hotel poorly managed and in poor condition. Avoid theis hotel except in an emergency.
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We are very concerned that you were not pleased with the way certain things were managed in our hotel. It would be really helpful if you would call management and let us know what problems you encountered and how they were handled. This will help us to rectify things that we might not know about. Thank you for writing your...
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This place is at best... AT BEST, mediocre.
I know its Jersey, but I had the unfortunate experience to overhear the overnight clerk use an abundance of profanity without any regard to others in the lobby. She has a mouth more foul than any military person I've ever met or known. When I called about excessive noise and door slamming...
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We would like to extend our sincere apology for your experience during your stay at our hotel. If you would be kind enough to contact management at the hotel we would appreciate it, so we may address these problems.
Thank you for taking the time to write your review.
The Management and Staff
At the Clarion Hotel & Convention Center
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Hotel an okay 3 star. A bit worn around the edges. Unfortunately could be a good place but the service was pretty lousy depending on who serves you. One night good service at the barr and resteraunt tonight lousy service without a smile. Ran out of Keg beer so the bottles came out at an additional $1 per bottle, no...
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Sorry for any inconvenience you experienced at our bar and restaurant. This is not our norm. We hope you will come try us again and when you do I promise you will be served with a smile and a glass of beer on me.
Thank you for the review.
The Management & Staff at
The Clarion Hotel & Convention Center
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My husband woke up with a red spot on his arm, but didn't think anything of it at first. While driving home we noticed more spots on him, so we brought some benadryl and cortaid to stop the itching. After a visit to the doctor this morning, it was confirmed those red spots were indeed bed bugs bites.
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We apologize for any inconvenience you may have encountered during your stay. Could you please let us know the room number you and your husband stayed in and the date. Without this information we can not look into this matter. As we said before we take our guest complaints very seriously. When it comes to bed bugs our exterminator is...
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Bed bugs, mediocre service and musty rooms. Staff were friendly though.
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We are very sorry for any inconvenience you may have encountered during your stay. As you know as soon as your complaint was given to the front desk you were moved to a different room. Immediately our exterminator with Bella his Bed Bug Sniffing Dog was called in and Thankfully no evidence of any Bed Bugs were found in the...
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When I read previous reviews I expected it to be terriable. I was traveling with a girls softball team and our stay was good. It was not luxury but was an okay stay. If you are trying to compare this to a large casino hotel you will be dissappointed but our group was satisfied.
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We are glad that your expectations were not met (since you expected it to be terrible) and also that your stay was good. We hope you will come back soon. Thank you for taking the time to write your review.
The Management and Staff at the
Clarion Hotel and Convention Center
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The rooms were clean, but musty smelling. Furniture and carpet very worn. Very old decore. Property very worn in general. Obviously no reinvestment to upgrade. Breakfast bar was mediocre, but consistantly so. We knew what to expect. Not a good value.
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We hope you will come back in the future and check out our rooms. We are in the process
of renovating them.
The Management and Staff
at the Clarion Hotel & Convention Center
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This place is terrible. Stayed in the Clarion West for three nights last weekend as I was in Atlantic City for a concert with my two friends. I am a graduate student who is used to living on a squalor budget so have pretty low expectations when it comes to hotels; as long as its clean and semi-comfortable. The lobby...
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We appologize for any inconvience you may have encountered during your stay. It is always
our goal to extend the upmost satisfaction to everyone staying or visiting our hotel. When there is any kind of complaint we address it right away. We are checking into all the issues you had during your stay with us and hope to resolve all...
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151 Reviews
66 Reviews
