I stayed here four nights based on the reviews here. The hotel is fine but there isn't anything special about it. The staff is sometimes better than average and sometimes much worse. I got great counsel on getting to NYC but also had times where the front desk phone rang 20 times without being answered. Some of the staff people... more

I was impressed by the service levels and the place itself. They were renovating quite a few rooms but I did never feel like I was out of the place. Great breakfast and outstanding service, not to mention the complementary drinks in the evenings. more

The hotel was wonderful. The rooms were clean, the staff was extremely kind and helpful, and the breakfast was tasty. The pool was very nice, also. We stayed here for five days and I could not havebeen more pleased. The only mishap was an alarm clock that kept going off in the next suites at 5:00 am. Initially, I thought... more

Our room was huge! It had its own living room and TV, almost full kitchen - dishwasher included. The staff was good and there was shuttle service to and from the hotel. We had to book this place last minute, when plans with a friend fell through. The staff was very accomodating and let us arrive really early after having... more

I have stayed at many of the Newark area hotels. The Residence Inn is, by far, the nicest of them all. First, it has free parking, second: the rooms are very large, clean, and have a full kitchen, third, it's across from the Jersey Gardens mall, and fourth, there's free internet. Many times, the more stars a hotel has the... more

I stayed at this hotel repeatedly last spring (2008) until I could no longer take the noise. They book a lot of tour groups, mostly young (teens and pre-teens). Often the rooms had no adults in them and the parties became quite loud. It became so bad, the hotel keep police officers on the premises. After a particularly bad stay,... more

Our flight was rerouted due to hurricane Ike so we got to Newark a day late and without a hotel reservation. Using the hotel phones directly connected to airport hotels, we found a room in this Residence Inn. The rate was expensive, 200 + a night because the only thing available was a 2-bedroom-suite but we was not choosy at... more

Traveled to this property for a business trip. I found this place to be new, clean, and well taken care of. The food was good at breakfast and it seemed to be well managed. I will definitely use this property again. more

We waited quite awhile for the shuttle, which runs every 30 min or so. Upon arrival we were greeted promptly and given a room -our reservation requests of a low floor room with all foam pillows were not honored, we were given a room on floor 5 of 6 with all down pillows. I called to at least have the... more