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Hilton Newark Airport

3.5 of 5
1170 Spring Street, Elizabeth, NJ 07201
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Hilton Newark Airport
Ranked #7 of 11 hotels in Elizabeth
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498 reviews from our community

Traveller rating
    92
    221
    116
    46
    23
See reviews for
Families
84
 
Couples
98
 
Solo
74
 
Business
177
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Atlanta, Georgia
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 19 May 2013 NEW

Summary: Nasty staff at night; incorrect directions to shuttle bus; room that reeked of smoke. But wonderful people during the day shift. Details: I arrived at EWR at about 11:00 PM after a long international flight. There was no signage indicating where the hotel shuttle buses make their pickup so I called the hotel and asked where to wait. The... More

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Sam C, General Manager at Hilton Newark Airport, responded to this review
21 May 2013

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise and again we apologize for the inconveniences you experienced. Guest satisfaction is very important to us and we try hard to make... More

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 12 May 2013

I often stay at Hiltons, and was pleased to find a Hilton airport hotel at Newark as I had a overnight layover between an international flight and the domestic leg the next day. I do not plan to stay at this hotel again. * I waited 30 minutes for the van that is supposed to arrive every 20 minutes. *... More

Was this review helpful? Yes 1
Sam C, General Manager at Hilton Newark Airport, responded to this review
13 May 2013

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More

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Mexico City, Mexico
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
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15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 10 May 2013

The front desk could improve a lot. First, most of the people get there from the airport, in a van which we had to wait around 30 minutes, and of course it was packed, when we got to the hotel only 2 people in the front desk. When It was my turn, I asked if there was a room with... More

Was this review helpful? Yes
Sam C, General Manager at Hilton Newark Airport, responded to this review
21 May 2013

Thank you for taking the time to review. We’re very sorry you experienced an undesirable stay and level of customer service with us. The problems you mentioned with our staff have been addressed. We appreciate you alerting us to this issue and we hope you will give us a second chance if you return to the area. Regards, Sam Calello More

Kappel, Switzerland
Top Contributor
51 reviews 51 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 9 May 2013

Last year we were very unhappy with Hilton East in the city and this was our third return to this Hilton . Why is the the average tone in Airport hotels so harsh. Is it it because air travel these days is so stressfull that the hotel personnel just gives back ? Some more charm school would be in order.... More

Was this review helpful? Yes
Sam C, General Manager at Hilton Newark Airport, responded to this review
21 May 2013

Thank you for your honest feedback. I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us and I have addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise and your feedback will help us improve. Thank you once again for your comments.... More

Greenbelt, maryland, United States
1 review
3 of 5 stars Reviewed 9 May 2013

I used the internet to make a reservation at Hilton newark airport, elizabeth, NJ. Everything proceeded very well, I thought, and the internet proclaimed I had a room reserved that day - for 2. King sized one bed. When we got there, the reservation had disappeared , no record of it at all , not even an acknowledgment via my... More

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Review collected in partnership with Hilton Hotels & Resorts

Cape May Court House, New Jersey
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
Reviews in 20 cities Reviews in 20 cities
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 8 May 2013

After a 17 day business trip overseas, I needed to stay overnight at EWR upon my return for reasons not relevant to this review. Since I am HH Silver, the Hilton Newark Airport was the lodging property of choice. Overall, it was a great stay, and for a very decent price. From EWR, you have to find your way to... More

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Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013 via mobile

Stayed here while visiting New York City. Great location if you don't want to stay right in the city. You can get a shuttle at the hotel to the airport, hop on a transfer train and onto the subway to take you right to grand central station. The hotel was very clean, the staff was helpful and the room was... More

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New Rochelle, United States
1 review
5 of 5 stars Reviewed 7 May 2013

The Newark Hilton hotel is a gem - from the porter on arrival, to the front desk personnel, to the dining room - breakfast buffet (outstanding), thin white pizza (delectable) - no complaints. Friendly staff and very efficient and always trying to please (and they succeeded). If all the Hiltons are like this one, the brand is sure to florish.

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Review collected in partnership with Hilton Hotels & Resorts

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 2 May 2013

Great service! Rooms are clean and specious, beds are very comfortable. They have a free shuttle from and to the airport every 20 min. The only downside: wifi is free only in the lobby. If you want to have internet access in your room you need to pay.

Was this review helpful? Yes
Panama City, Panama
Top Contributor
65 reviews 65 reviews
54 hotel reviews
Reviews in 50 cities Reviews in 50 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 30 April 2013

I like this hotel very much for its convenience, about 5 minutes away from Terminal 4 where all the hotel shuttles are and with a great shuttle that runs 24/7 and breakfast that starts at 6:30 it is the perfect stopover hotel. Arrived to see lots of yellow and white daffodils in bloom and the buds on the trees getting... More

Was this review helpful? Yes 2
 
 
Hilton Newark Airport
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Hotel Summarization (Beta)

What travellers say

  • Very nice(32)
  • Free shuttle(24)
  • Room service(14)
  • Next morning(6)
  • Restaurant staff(5)
  • Very clean(5)
  • Penn Station(5)
  • Very friendly(4)
  • Beds were comfortable(4)
  • Breakfast buffet(4)

Additional Information about Hilton Newark Airport

Address: 1170 Spring Street, Elizabeth, NJ 07201
Phone Number:
Region: United States > New Jersey > Elizabeth
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Elizabeth
#7 Family Hotels in Elizabeth
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
With 24-hour shuttle service from and to Newark Liberty International Airport, this full service hotel offers comfortable guest rooms, a choice of food & beverage outlets as well as 24 hour room service. Our Precor Fitness Center and indoor heated pool are for hotel guests only. The hotel is conveniently located and a short train ride away to Newark and New York City, as well as Liberty State Park and NJ cruise piers.In 2012 the Hotel will complete a full room decor and furnishings renovation to include upgraded services. ... more   less 
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Also Known As:
Hilton Newark Airport Hotel Elizabeth
Hilton Newark Airport Hotel
Newark Airport Hilton
Hilton Hotel Newark Airport
Hilton Newark
Newark Hilton

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Hilton Newark Airport
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