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Crowne Plaza Newark Airport

3.5 of 5
901 Spring Street, Elizabeth, NJ 07201
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Crowne Plaza Newark Airport
Ranked #8 of 11 hotels in Elizabeth
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114 reviews from our community

Traveller rating
    8
    37
    32
    20
    17
See reviews for
Families
26
 
Couples
14
 
Solo
10
 
Business
38
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Canada
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 23 May 2013 NEW

The motel was close to Newark Airport which I needed to be for an early flight. Initial impressions when entering was good and appeared to be looking like how a Crowne Plaza chain motel should be. When going to the room, the corridors were in need of a paint and refurb. My room was okay, the bathroom did have a... More

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 21 May 2013 NEW

I've stayed a couple of times over the past couple of years, usually as the result on arriving on a late flight or leaving on an early one. It's very convenient to the airport and the shuttle service works well. The hotel is undergoing renovations so the hallways were taped off, had the smell of fresh paint, and had materials... More

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2 of 5 stars Reviewed 13 May 2013

Good location to Newark interational but not an easy one to find.Check-in was a nightmare....so busyc and only 2 check-in staff.Welcome was "just so".The place is obviously being rennovated so that should be considered.My room was actually superb - very spacious,well appointed and a tremendous bed.Slept like a log!!! However,the staff at breakfast were more concerned with their own conversations... More

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London
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 April 2013

I booked this stay through Hotwire, and was rather skeptical when I checked out the reviews. You have to stay alert to catch the shuttle, but it's free, which you don't get in Manhattan. Internet is free. It's under renovation, and there's definitely still work to be done (baseboards, some painting, etc), but the bed was very comfortable and hotel... More

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1 review
2 of 5 stars Reviewed 24 April 2013 via mobile

The hallways of this hotel could definitely use some update. Smelled terrible. In addition, the morning was chaotic and the shuttle did not announce that they were here! Extremely poor service! I missed the shuttle and ended up having issues with my flight. What kind of service is this??? Do i have to stand outside in the cold to get... More

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IHGCare, Guest Relations Manager at Crowne Plaza Newark Airport, responded to this review
11 May 2013

Dear allwkl, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding customer service. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the... More

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 24 April 2013

the staff at this hotel are so rude and unwelcoming except for a few........the breakfast ove the past years has reamined the same uncooked potatoes scrambled eggs and sausages...........the rooms are nice bed is comfortable.......fitness centre is well equipped.........pool is under construction....................

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IHGCare, Guest Relations Manager at Crowne Plaza Newark Airport, responded to this review
10 May 2013

Dear kerpi_shell, Thank you so much for taking the time to write a review about your stay with us. We are pleased to know that you find our rooms comfortable and our fitness center exceeded your expectations. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. I... More

San Diego, California
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 20 April 2013

Setting expectations is important. This is a large, standard airport hotel. It is not a luxury, boutique, or resort. Its prime function is to provide good quality accommodations to stranded customers. The rooms are a good size, the soundproofing is excellent, and everything was clean. The hotel was understaffed, but was not full so service was good. I can well... More

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Carlos V, General Manager at Crowne Plaza Newark Airport, responded to this review
28 April 2013

Dear Guest Thank you for your compliments. Our staff works diligently to always improve on the service experience of our guests. Our team appreciates your compliments and we hope to see you soon on your next trip. As always you may contact me at cvalerio@menlohotels.com with any additional comments you may have. Best Regards, Carlos Valerio General Manager More

Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 April 2013

I don't normally take the time to write a review, yet I always reference other people's before purchasing anything! In any case, I've read some of the other comments about this hotel and was very unsure of whether my family and I were making the right decision. To our surprise we had a very pleasant stay. The airport shuttle was... More

Was this review helpful? Yes 1
Carlos V, General Manager at Crowne Plaza Newark Airport, responded to this review
28 April 2013

Dear Guest, Thank you so much for your feedback. We’re glad you enjoyed our recently renovated guest rooms. The hotel still has work to be done with renovations but is coming along nicely. Our staff works diligently to always improve on the service experience of our guests. Our team appreciates your compliments and we hope to see you soon on... More

seattle
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 April 2013

Had a nice one night stay in a comfortable room. We needed a room near the airport for a late night arrival and a morning departure. The hotel shuttle was at the airport in minutes. We found the front desk service very nice and friendly. We had a king room which was clean, and comfortable. For being so close to... More

Was this review helpful? Yes
Carlos V, General Manager at Crowne Plaza Newark Airport, responded to this review
28 April 2013

Dear Guest, Thank you so much for your feedback. Our staff works diligently to always improve on the service experience of our guests. Our team appreciates your compliments and we hope to see you soon on your next trip. As always you may contact me at cvalerio@menlohotels.com with any additional comments you may have. Best Regards, Carlos Valerio General Manager More

Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 April 2013

Had a nice stay at this hotel. On arrival noticed nothing but trucking warehouses and loading docks with few choices of restaurants in walking distance. The shuttle was good, but bumpy ride... On entry the lobby was well appointed and modern, as well as very clean. Waiting area had computers to use as well as tvs and papers. The front... More

Was this review helpful? Yes
Carlos V, General Manager at Crowne Plaza Newark Airport, responded to this review
28 April 2013

Dear Guest, Thank you so much for your feedback. We have currently renovated our guest rooms and are happy that you enjoyed them. We still have some other areas to renovate and are excited to complete this process. Our staff works diligently to always improve on the service experience of our guests. Our team appreciates your compliments and we hope... More

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View all 11 hotels in Elizabeth, ranked by popularity

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Hotel Summarization (Beta)

What travellers say

  • Very nice(5)
  • Flight crew(4)
  • Free shuttle(3)
  • Room service(3)

Additional Information about Crowne Plaza Newark Airport

Address: 901 Spring Street, Elizabeth, NJ 07201
Phone Number:
Region: United States > New Jersey > Elizabeth
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 11 hotels in Elizabeth
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Newly renovated Crowne Plaza Newark Airport Hotel offers 24-hour Free Shuttle Service to Newark Liberty International Airport every 30 minutes. Located just off I-95 in Elizabeth, NJ, the Crowne Plaza Newark Airport Hotel is the closest hotel to the terminals around the airport area. Visiting New York City? Take advantage of our courtesy shuttle to the airport where you can catch the airtrain that will drop you off at the airport train station, and you will be at NYC Penn Station within 20 minutes! It is also easy to visit The Prudential Center, home of the New Jersey Devils, and New Jersey Nets; Meadowlands Sports Complex, home of the NY Giants and NY Jets. We're close to Rutgers University, NJIT, UMDNJ, the Newark Museum and Jersey Gardens Mall.Business guests appreciate that our hotel in Elizabeth, NJ is close to major businesses. Port Newark - Elizabeth Marine Terminal is five miles, and our hotel is only five minutes from downtown Newark. The Liberty Cruise Port is only 15 minutes away. Our hotel is the 'Place to Meet' with facilities that are tailored to meet your needs. We feature one restaurants and lounge where you can meet with clients for a great meal. Other amenities include a 24-hour coffee shop; a professionally designed fitness center; indoor pool, and free high-speed Internet access. Book your stay at the Crowne Plaza Newark Airport hotel to discover a great hotel in Elizabeth, NJ. Daily Parking Fee $15. ... more   less 
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Also Known As:
Crowne Plaza Newark Airport Hotel
Crowne Plaza Newark Airport Hotel Elizabeth
Crowne Plaza Elizabeth
Crowne Plaza Hotel Elizabeth
Sheraton Elizabeth
Four Points Elizabeth
Four Points Sheraton Newark Airport
Elizabeth Four Points
Elizabeth Sheraton

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Crowne Plaza Newark Airport
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