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Crowne Plaza Hotel Fairfield

3.5 of 5
690 Route 46 East, Fairfield, NJ 07004 (Formerly Prime Hotel & Suites)
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Ranked #3 of 5 hotels in Fairfield
3.5 of 5 stars 60 Reviews
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60 reviews from our community

    Trip type
Traveller rating
    15
    16
    12
    7
    10
Date Rating
Jim_from_Vermont
Rutland, Vermont
1 review
5 of 5 stars Reviewed 17 February 2012 NEW

This is my first stay at a Crowne Plaza Hotel. Based on my experience at the Fairfield, New Jersey CPH, I will be looking at Crowne Plaza locations again for my business travel. The Fairfield, NJ CPH gave me everything I could ask for as a business traveler. First and foremost, the staff is top notch. Great friendly people for... More

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atan48842
Lansing, Michigan
Contributor
16 reviews
10 helpful votes
3 of 5 stars Reviewed 14 February 2012 NEW

I stayed at CP Fairfield in February 2012. Check in at 10PM was a chaos. There was 5-6 people waiting in line with 1 front desk attendant. As priority platinum member, I can choose 1 welcome platter + 2 bottles of water and free breakfast. The welcome fruit platter came within 15 minutes after check-in but they brought up wrong... More

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IHGCare, IHGCare at Crowne Plaza Hotel Fairfield, responded to this review
16 February 2012

Dear Atan48842, Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience you may have experienced. I am glad to hear you did enjoy your spacious and comfortable room. I am sorry to read that you had an unsatisfactory service experience when you... More

EHP2011
Manlius, New York
Senior Reviewer
9 reviews
3 helpful votes
4 of 5 stars Reviewed 18 December 2011

Stayed here a night before spending the weekend in manhattan. Convenient location, nice looking, modern. Room was spacious, beds were comfortable. Bathroom was quite small but was designed wel - high counter, storage shelves. Only 2 complaints we can think of was pool was overly chlorinated. And because bathroom was so small with no fan I wanted to dry my... More

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scooby-BTR
Baldwinsville, New York
Senior Contributor
22 reviews
4 helpful votes
4 of 5 stars Reviewed 28 November 2011

went down with my son for a rescue squad reunion. decided to take the jeep with the top off, pack my 8 year old and go down to NJ/NYC. attended reunion picnic. stayed here Saturday instead of NYC as we where going to a Yankee game Sunday. everything was pleasant except the pool. pool was pretty bad, crap floating around..... More

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novakc
Boston
Contributor
15 reviews
9 helpful votes
4 of 5 stars Reviewed 20 November 2011

We stayed here for one night. I must admit I am rather surpirsed with some of the reviews. Our room was very clean with a VERY comfortable bed. We asked for a quiet room and got one. I do think the bathroom edged on tiny. Hubby and I decided that we couldn't be in the bathroom at the same time... More

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Ravs27
Williamsburg, Virginia
Contributor
12 reviews
16 helpful votes
1 of 5 stars Reviewed 11 November 2011
2
people found this review helpful

We were to stay at thsi property in May 2011 for a wedding when our car broke down prior to arrival. I called the hotel and despite it being after 6pm I was told by the Desk Agent tat the reservation would be canceleed without any charges. Well they charged me for the room and it is now November and... More

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IHGCare, ihgcare at Crowne Plaza Hotel Fairfield, responded to this review
12 November 2011

Dear Ravs27, Thank you for taking the time to communicate your concerns. I apologize for any inconvenience you have experienced. I would appreciate some more information in order that I can investigate further. I have sent you a private message to obtain additional details about your experience. Sincerely, Brenda J. IHGCare More

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saberblue
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Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 3 November 2011

We checked in today a little reluctant based on some of the comments here. The check-in was very good, not the best in the business but good enough. The room was well kept and very nice. Lunch was very good. Tasty. Prompt. And waitress very professional. Dinner was over the top super! Had old two friends meet us and told... More

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JPLEdit
Los Angeles, California
Senior Reviewer
6 reviews
20 helpful votes
4 of 5 stars Reviewed 31 October 2011

I've stayed at this particular hotel two times in the past year. Each visit involved a Friday-Monday stay. Both times I stayed in a Suite with a King Bed and Parlor (Mini-Fridge, Microwave, Sink). The room was a decent size, at the end of the hallway, and featured two 32-inch flat screen televisions. One in the living room and one... More

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Francesjr
Contributor
11 reviews
2 helpful votes
1 of 5 stars Reviewed 31 October 2011

I arrived and the place was a zoo. I waited in line for 2hours only to be told they cold not honor my confirmed reservation due to the snow emergency. I have never seen anything like this. Had to get a car service to take me back to the airport area to get another hotel. What an awful way to... More

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Chris M
Hartford, Connecticut
1 review
5 of 5 stars Reviewed 28 October 2011

I had to stay in the Fairfield area for business and chose the Crowne Plaza chain because they have been so reliable in the past. I must say that even as far as Crownes go, this one exceeds all my expectations. The staff was very friendly and accommodating and the lobby was gorgeous. My room was very clean and luxurious... More

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Crowne Plaza Hotel Fairfield Also Known As

  • Crowne Plaza Fairfield
Address: 690 Route 46 East, Fairfield, NJ 07004 (Formerly Prime Hotel & Suites)

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Crowne Plaza Hotel Fairfield
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