The Grand Cascades bills itself (and certainly prices itself) as a luxury resort. However, it falls short on almost every measure. I found that all the other reviewers’ complaints were right on the money. I’ll start with the many cons: - Valet and check-in were understaffed and hectic - The rooms and hotel itself seemed like someone went on a... More

I stayed here for a company retreat that was held from May 8-10, 2013. I would classify the place as “faux Adirondack”. It’s a fairly sprawling facility that has many mountain, rugged artifacts and styling, but you can readily tell that they are not authentic. They cater to a mostly golf clientele. So overall, after my two-night stay, here are... More

I went there as a office retreat. The room we had was very nice, I don't exactly remember which one it was but it had a kitchen and a living room area as well. Everything was nice and clean and peaceful. We went in the wintertime and there was snow outside, our boss had taken his family with him and... More

This is what I sent to the hotel in an email. I still have no response 2 weeks later. Friends of mine celebrated a birthday at your resort in April. Since I couldn't attend, I called and ordered champagne and strawberries to be sent to the room. Your policy to order over fax is a little archaic. It's not very... More

This place was beautiful. It reminded me of frontier land in Disney. The weather was cold and the trees are still bare here but I imagine it's quite beautiful in the summer. The front desk person was just OK, didn't make me feel truly welcomed. The restaurant/bar personnel are friendly but their prices seemed a little high. For such an... More

FIrst time visit. One night stay for business. Large group used two restaurants, meeting rooms and had a wonderful dinner and wine lesson in the Wine Cellar. The room is beyond expectations. Its really a one-bedroom condo with full kitchen (high end finishings), dining table, breakfast bar, living room with sofa and love seat, flat screen tv mounted on wall,... More

This piece of paradise just 52 min from NYC remains one of our favorite places in the Northeast. I was thrilled to be back at our honeymoon spot, as this remarkable hotel is truly classy and luxurious - not to be missed! I was a tad disappointed and surprise when I arrived at my $350/ nt room to find a... More

Dining experience at Tavern was very poor. Despite many (12+) tables available, host sat us near exits where people came in and out all night. Would not accomodate our request to change seating. We were also disappointed to find pool bracelets left on the pillow from previous guests. Although my husband and I went for an overnight stay to relax... More

The hotel is very nice, if you're into golf, its a great place to go. The spa /pools are worth a day's visit, but the overall service at the hotel was medium quality- and it was a bit overpriced for what you get. We organized a number of people staying at the hotel as a part of a room block.... More