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Courtyard by Marriott, Montvale

3.0 of 5
100 Chestnut Ridge Road, Montvale, NJ 07645 (Formerly "Holiday Inn")
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Courtyard by Marriott, Montvale
Ranked #1 of 1 hotels in Montvale
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67 reviews from our community

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Date Rating
Farmington, CT
Top Contributor
61 reviews 61 reviews
43 hotel reviews
Reviews in 36 cities Reviews in 36 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 14 May 2013 NEW via mobile

This very busy hotel, checked us in efficiently, helped us transfer the luggage cart to the room where we were somewhat disappointed. After traveling and stopping at newer Courtyards this one was somewhat lacking. The lighting was spotty, three available lamps in the room but nothing provided at the couch, making it difficult to read while seated at a rather... More

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MontvaleGM, General Manager at Courtyard by Marriott, Montvale, responded to this review
17 May 2013

Dear VEGO, I would like to thank you for your feedback. As you can see our decor is very different from your typical Courtyard. We opened in 2007 and our foot print used to belong to a full service hotel. Our look is a bit more European retro than you standard Courtyard. We will be renovating the hotel this year,... More

Jacksonville, Florida
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 May 2013

A very nice, well-managed property. We were welcomed and efficiently checked in by a friendly front desk staff. Our room was clean and spacious with a very comfortable bed. Breakfast was quite good and the wait staff was helpful. The adjoining restaurant looked quite nice, although we were booked elsewhere and did not try it.

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MontvaleGM, General Manager at Courtyard by Marriott, Montvale, responded to this review
7 May 2013

Dear Davidjx, Thank you so much for your feedback. I am delighted your experience was a pleasant one. Hopefully the next time you visit us you will be able to take your family to Fire & Oak. Our American Grill has a very unique ambiance and you will find the food quality to be excellent and the pricing to be... More

Dove Canyon California
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 23 April 2013

M husband would like me to tell you about his stay. After flying from the West Coast he entered his room to find white powder all over his bathroom( ajax is what I am thinking) He called and no one ever came to clean it. It was still there all over the bathroom the next day after the maids had... More

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MontvaleGM, General Manager at Courtyard by Marriott, Montvale, responded to this review
29 April 2013

Dear Maggiemom4, It is our goal at Marriott to ensure every guest has a great experience when they stay with us. I am so sorry to hear your husband's visit did not live up to epectations. We staff a manager on duty at all times to ensure every guest receives the service they expect. We would love to hear from... More

Baldwinsville
1 review
5 of 5 stars Reviewed 16 March 2013

We stayed at the Courtyard in Montvale in early March as we were in the area for soccer games and loved it! The sales staff was very helpful in booking rooms for a large group. The rooms were clean and comfortable. The lobby area was very spacious and we enjoyed our visit to the small bar area just off the... More

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MontvaleGM, General Manager at Courtyard by Marriott, Montvale, responded to this review
18 March 2013

Dear Lori D, Thank you so much for choosing the Courtyard by Marriott in Montvale. As you experienced we are much more than just a typical Courtyard. With our third party restaurant "Fire & Oak" serving dinner and providing in-room dinner delivery, we have all the conveniences a full service hotel for those looking to stay on a Courtyard budget.... More

Syracuse, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 14 March 2013

Our one night stay was great from checking until checkout. The front desk staff were very welcoming and gave us suggestions for our dinner out with menus to keep. We took thei suggestion and had a delicious dinner at Davincis down the road. Our room was very clean...I always do a bug check when we stay at a hotel which... More

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MontvaleGM, General Manager at Courtyard by Marriott, Montvale, responded to this review
18 March 2013

Dear justily, We truly appreciate your feedback and have even more great suggestions for local restaurants that you can try out when you return to the area. Hopefully the weather will be warmer and we can recommend some outdoor dining options. If you return around Memorial Day or anytime over the summer, you can take advantage of our refreshing outdoor... More

Oak Ridge, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 11 March 2013

The Marriott in Montvale is super clean, has very nice rooms, and a sweet staff! I also liked that there was a bar/restaurant adjoining the hotel - felt upscale. Bathrooms were nice & clean too! Staff was friendly and helpful and the atrium/foyer when you walk in is so pretty & welcoming!

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MontvaleGM, General Manager at Courtyard by Marriott, Montvale, responded to this review
15 March 2013

Dear Tracy O, Thank you so much for chosing the Courtyard by Marriott in Montvale. We truly appreciate your feedback. I will be sure to pass on your comments to my team. They will be happy to hear that their efforts are truly being recognized by our guests. Sincerely, Paul Viapiano More

Denver
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
Reviews in 26 cities Reviews in 26 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 7 February 2013

I stayed at the Courtyard by Marriott in Montvale for 4 nights in February with my family and was very happy with our choice to stay here. The rooms are quiet, comfortable and clean. Additionally the service provided at the hotel was great. Our first room had an issue with the heater, maintenance arrived within minutes of our call and... More

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MontvaleGM, General Manager at Courtyard by Marriott, Montvale, responded to this review
5 March 2013

Dear Oinkeater, Thank you for the great comments. We are very happy you enjoyed our hotel. We pride ourselves on being more than just an average Courtyard. With our very unique third party restaurant serving lunch and dinner, in-room delivery, a breakfast buffet available in the mornings, full catering and an upscale decor, we are a very unique Courtyard. We... More

Patchogue, New York
Top Contributor
58 reviews 58 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 February 2013

I stayed here twice for business in the past 60 days, both times good stays. Rooms are very clean. The bathrooms could use some attention to detail. Toilet, tub and sink very clean, but the bathroom doors looked like they had never been cleaned, grimy and stained with spilled coffee. Otherwise the hotel would be Very Good instead of average.... More

Was this review helpful? Yes 1
MontvaleGM, General Manager at Courtyard by Marriott, Montvale, responded to this review
5 March 2013

Dear AdventuraNY, Thank you for staying with us. Very pleased you enjoyed our breakfast selection. We appreciate the feedback. Hope to see you again in the near future. Paul Viapiano More

Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 30 January 2013 via mobile

All in all this location was very good. The staff was excellent and very helpful - even for my last minute reservation. The hotel is relatively updated but showing some wear in the rooms. My biggest concern is the noise level from other rooms. I could clearly hear talking and television from the adjacent rooms even though their volume seemed... More

Was this review helpful? Yes 1
MontvaleGM, General Manager at Courtyard by Marriott, Montvale, responded to this review
31 January 2013

Dear Modster 76, Thank you so much for your feedback. I actually just stepped out of a meeting of which we discussed our plan to renovate the rooms later this year. I do apologize that you were disturbed by other guests. I will definitely bring that to the attention of our construction team during renovation. We hope to you have... More

Hillsdale, New Jersey
1 review
2 of 5 stars Reviewed 29 November 2012

When my power was restored after 10 days, I returned home to a small snowstorm and another power outage. Went to the Courtyard Marriott and got a room. The room was clean, comfortable and well appointed, but I think $250 a night is too much to charge for a room in Montvale NJ on a Wednesday night.... I've stayed at... More

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MontvaleGM, General Manager at Courtyard by Marriott, Montvale, responded to this review
31 January 2013

Dear Leeanne F, I am so glad we were able to accomodate you. We had so many families in at that time that the noise level was a bit louder than normal for a coprorate hotel. I can assure you that our rates are extremely competitive in the market. If ever you need a room on the weekend, you will... More

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Additional Information about Courtyard by Marriott, Montvale

Also Known As:
Courtyard By Marriott Hotel
Courtyard By Marriott Hotel Montvale
Courtyard Montvale
Montvale Marriott
Montvale Courtyard
Address: 100 Chestnut Ridge Road, Montvale, NJ 07645 (Formerly "Holiday Inn")
Phone Number:
Region: United States > New Jersey > Montvale
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Montvale
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Completely renovated hotel from the ground up. A very unique and contemporary courtyard with a signature restaurant, "Fire & Oak." We offer complimentary high speed Wi-fi in all guest rooms and throughout the hotel. ... more   less 
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Courtyard by Marriott, Montvale
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