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DoubleTree Suites by Hilton Hotel Mount Laurel Reviews

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All 27 Mount Laurel hotels

DoubleTree Suites by Hilton Hotel Mount Laurel

3.0 of 5
515 Fellowship Road North, Mount Laurel, NJ 08054-3404
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DoubleTree Suites by Hilton Hotel Mount Laurel
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Ranked #16 of 27 hotels in Mount Laurel
3.5 of 5 stars 144 Reviews
Most recent review
“Best hotel chain”
5 of 5 stars Reviewed 17 June 2013
Monique G Windsor, United States
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144 reviews from our community

Traveller rating
    45
    43
    26
    16
    14
See reviews for
Families
53
 
Couples
19
 
Solo
10
 
Business
44
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Windsor, United States
1 review
“Best hotel chain”
5 of 5 stars Reviewed 17 June 2013 NEW

During my business travel, I have stayed at various chain hotels; however, the Hitlon Double Tree chain has always delivered beautiful rooms, a great in-house restaurant, and the Mt. Laurel Double Tree is no exception. This location also had a resort-like inner courtyard that almost made me forget I was in Mt. Laurel for business. And I must admit, I... More

Review collected in partnership with DoubleTree by Hilton

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Pennie O, Director of Sales at DoubleTree Suites by Hilton Hotel Mount Laurel, responded to this review
18 June 2013

Hello Monique, Thank you so much for taking the time to post your very nice review on Tripadvisor. We are very happy that you selected our property to stay at. We strive to please all of our guests whether they are here for business or pleasure, that’s our goal! I am so happy that you enjoyed our beautiful waterfalls and... More

Jacksonville, United States
1 review
“convenient location”
4 of 5 stars Reviewed 16 June 2013 NEW

The Double Tree Mt. Laurel could not have been in a better location. We were minutes from Cherry Hill and a stone's throw from Philadelphia. Restaurants and shopping were very close by. Our room was clean and comfortable with a view of the glass-enclosed pool. Staff were helpful and friendly. My only negative comment was that the hallways were long... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Pennie O, Director of Sales at DoubleTree Suites by Hilton Hotel Mount Laurel, responded to this review
18 June 2013

Hello Howard, Thank you so much for taking the time to post your review on Tripadvisor. We are very happy that you selected our property to stay at. We know that there are many options in the area but are very happy you selected ours. I understand your comment on the hallways but have to tell you that being only... More

Philadelphia, United States
1 review
“Cleaniness”
3 of 5 stars Reviewed 10 June 2013

I like this hotel but I have come across these same issues during 2 of my visits. I would recommend anyone to stay here but check your room before settling in it. These rooms are non smoking rooms but ppl still smokes in there

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Pennie O, Director of Sales at DoubleTree Suites by Hilton Hotel Mount Laurel, responded to this review
13 June 2013

Hello William, Thank you so much for taking the time to post your review on Tripadvisor. We are very happy that you select our property to stay at while you are in Mt. Laurel, NJ. However, I am very sorry that your past couple of experiences at our property was not up to the usual high standards that we are... More

pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Terrible”
1 of 5 stars Reviewed 9 June 2013

We stayed at the double tree mt laurel nj  sat. June 8.  We were very disappointed. We actually changed our reservation from homewood suites to this hotel because the photos showed excellence and beauty.   Everything is beautiful at this hotel,but the things that matter most, a guests comfort-are missing.  We arrived to our room 228,opened the door and the... More

Was this review helpful? Yes
Pennie O, Director of Sales at DoubleTree Suites by Hilton Hotel Mount Laurel, responded to this review
13 June 2013

Valued Guest, Thank you so much for taking the time to post your review on Tripadvisor. We’re very sorry we didn’t provide the high quality of services you deserve and expect at our property. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great... More

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Reviewer
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3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“ok”
3 of 5 stars Reviewed 28 May 2013

This hotel is ok. For the price it is not worth it. This hotel needs updating. The people that worked there were very nice. The pool is very nice, but needs to be cleaned. I told the manager that the pool and hot tub needed to be cleaned and she proceeded to tell me that they drained it and power... More

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Pennie O, Director of Sales at DoubleTree Suites by Hilton Hotel Mount Laurel, responded to this review
30 May 2013

Hello Danielle, Thank you for taking the time to share your review of your recent stay with us. We're very sorry your experience at our property wasn't up to the usual high standards set by our brand and will take necessary measures to correct the issue. We've brought this to the attention of the company that maintains our pool so... More

MA
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Nice Hotel for the money.....good value!”
4 of 5 stars Reviewed 24 May 2013

Stayed at the Hotel during 5/17-5/19 for family anniversary. The Hotel and our room (279) was clean and orderly. Free AM coffee in lobby foyer by pool entrance. Comfortable king size bed, Centrally located to restaurants on Rt 73 strip. The front desk staff was friendly and courteous. Hotel is just off Rt 73, roughly 1000 yds down the street....so... More

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Pennie O, Director of Sales at DoubleTree Suites by Hilton Hotel Mount Laurel, responded to this review
26 May 2013

Hello Bill, Thank you for taking the time to put your review on Tripadvisor. We know that you have many hotel choices but are very happy that you selected our property to stay at. Our location is centrally located making it very convenient to many things. I am so happy that you had the pleasure of meeting Ms. Lena, she... More

Washington, DC, United States
1 review
“GEM in South Jersey”
4 of 5 stars Reviewed 23 May 2013

Very nice hotel. Beautiful Coi fish pond, rooms were spacious and clean. My only complaint would be the remodeling noise that we experienced and the lack of options at breakfast, not to mention the cook's terrible attitude/service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Pennie O, Director of Sales at DoubleTree Suites by Hilton Hotel Mount Laurel, responded to this review
5 June 2013

Hi John, Thank you so much for taking the time to post your review on Tripadvisor. We are very happy that you selected our property to stay at while you were in Mt. Laurel, NJ. However, I am very sorry your experience at our property wasn't up to the usual high standards that we are known for. I will be... More

Des Moines, Iowa
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
“Nothing Spectacular but Solid”
4 of 5 stars Reviewed 19 May 2013

I recently stayed at the Double Tree Suites in Mt. Laurel while traveling on business. Spent just one night. Checked in around 8:30 and was greeted by a very pleasant front desk clerk. The warm chocolate chip cookie was greatly appreciated after spending time in cramped and crowded airplanes. The room was nice. Nothing spectacular but suited my needs. The... More

Was this review helpful? Yes 2
Pennie O, Director of Sales at DoubleTree Suites by Hilton Hotel Mount Laurel, responded to this review
21 May 2013

Dear Valued Guest, Thank you so much for taking the time to post your review on Tripadvisor. We are very happy that you selected our property to stay at. I have to agree with you, it is a great feeling to be greeted by a smiling face upon arrival. I am so happy that you mentioned the bathroom in your... More

Wildwood, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“GET AWAY”
5 of 5 stars Reviewed 9 May 2013

By far one of the best hotels in the area. The customer service was excellent. The greeting at the door was very suprising and nice. What a nice treat those chocolate chip cookies. The rooms where very clean and stored with all the necessities. The temperature of the rooms was nice. The hotel is close by 2 malls, the cherryhill... More

Was this review helpful? Yes 2
Pennie O, Director of Sales at DoubleTree Suites by Hilton Hotel Mount Laurel, responded to this review
15 May 2013

Dear Valued Guest, Thank you so much for taking the time to post your review on Tripadvisor. We are very happy that you selected our property to stay at. I have to agree with you, having great customer service is very important and that is what we strive for. We sure hope to see you back sometime real soon. We... More

Irvington, New Jersey
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
“Wonderful Hotel”
5 of 5 stars Reviewed 8 May 2013

I stay in a 2-Rm king suite with my 3 boys and hubby, and it was quite comfortable. The room was clean and fresh. We were greeted with warm chocolate chip cookies :) The pool was warm and refreshing. This hotel was a get choice for my family. Close to malls and restaurants. Will stay here again.

Was this review helpful? Yes 1
Pennie O, Director of Sales at DoubleTree Suites by Hilton Hotel Mount Laurel, responded to this review
15 May 2013

Dear Valued Guest, Thank you for going on Tripadvisor and giving us a great review. We really appreciate it. I am happy to hear that you enjoyed yourselves while you were here. That's exactly what we want to have happen. We hope to see you back real soon. We will have a nice warm chocolate chip cookie waiting for you!... More

 
 
DoubleTree Suites by Hilton Hotel Mount Laurel
DoubleTree Suites by Hilton Hotel Mount Laurel
3.5 of 5 stars 144 reviews
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Hilton Garden Inn Mt. Laurel
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Additional Information about DoubleTree Suites by Hilton Hotel Mount Laurel

Also Known As:
Doubletree Guest Suites Mt. Laurel Hotel
Doubletree Guest Suites Mt. Laurel Hotel Mount Laurel
Doubletree Mt Laurel
Doubletree Mount Laurel
Address: 515 Fellowship Road North, Mount Laurel, NJ 08054-3404
Phone Number:
Region: United States > New Jersey > Mount Laurel
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotels in Mount Laurel
#12 Family Hotels in Mount Laurel
Price Range: ££
Hotel Class:3 star (3*)
Reservation Options:
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DoubleTree Suites by Hilton Hotel Mount Laurel
515 Fellowship Road North
Mount Laurel, NJ 08054-3404
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