Stayed at the Wyndham in Mount Laurel Philadelphia on 2-17-12. We are a family of 4 and we purchased the Adventure Aquarium package. Room was nice size and clean. beds were comfy. GREAT price. very nice and friendly staff. WONDERFUL breakfast..(included in our package) favorite part was the indoor pool and jacuzzi...very clean. we can't wait to come again !!!
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Clean room, free parking, 15 minutes to Philly, price was reasonable for room, location
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Dear Valued Guest,
Thank you for taking the time to share your feedback of the Wyndham Philadelphia-Mount Laurel. I am very happy to hear that you enjoyed your stay with us and, also very pleased to read your positive comments regarding the cleanliness of our hotel, free parking, and convenient location. We certainly look forward to welcoming you back to...
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Stayed their weekend of 1/7/12, very clean,large rooms, very friendly staff,close to alot of retail stores,malls,restaurants, I would stay their anytime, resonable price for nice hotel!!!
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Dear Valued Guest,
Thank you for taking the time to write this positive review!
We are very happy that we were able to meet all your expectations during your stay. Our staff prides itself on customer service and we are ecstatic that your expectations were met.
We hope to see you again at the Wyndham Philadelphia-Mount Laurel.
Sincerely,
The Management...
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We came to the Wyndham for a birthday party for 12/30/11 and stayed until New Years day,
the hotel itself was great, averyone was very friendly and most of us who stayed were all together on the 4th and 5th floors. The room was clean and large enough, had slight problem with air conditioning, but called and they sent someone...
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Dear Valued Guest,
Thank you for your recent review! We continually strive to offer our guests a clean and comfortable environment, as well as a unique service experience while staying with us. We also greatly appreciate your recognition of catering manager & banquet staff, and have posted a copy of your kudos for the entire staff.
We are very happy...
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My family of 4( 2 children,2adults)
are Staying here Dec 28-30. Check in was fast room was clean but there was only 1 trashcan in the entire room. The reason we stay here is great location, wawa right next door, Denny's across the street, fast food near by. The upside to this hotel is the pool hours 5:30am to 10...
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Dear Valued Guest,
Thank you very much for your honest review! We appreciate your feedback and will definitely pass along your comments to the rest of our staff. Our convenient location is one of our assets and we look forward to seeing you again if you are ever in the Mount Laurel, NJ area.
King Regards,
The Staff and Management...
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The Wyndam in Mt Laurel held the booking for my room blocks for my wedding for december, 2011. I had the Pleasure of working with Stacy Schlaggs for all of our parties booking needs of over 150 people over the span of two nights. She and her sales staff were extremely flexible and very accomodating to both myself and my...
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Dear Valued Guest,
Thank you for taking the time to write this extremely kind review!
I am so pleased to hear that we not only met, but exceeded your expectations. I will be sure to share your review with our team members. Our goal is to always provide top notch service and accommodations to our guests as well as accomodate...
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Overall the young woman at the front desk tried to circumnavigate the issues, but it was too much. Room type reserved, king with a cot...got a room with 2 double beds, complimentary breakfast in club level lunge was promised, come to find out, lounge was closed...had to go to restaurant and everyone else seemed to have a card for a...
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Dear Valued Guest,
On behalf of the staff and management here at the Wyndham Philadelphia-Mount Laurel Hotel, we sincerely apologize for the inconvenience you experienced at our hotel.
We were very dismayed to read your comments regarding your stay and apologize for any inconvenience that you may have suffered. Unfortunately, we had some issues with our elevator system, which we...
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Stayed here overnight during a tour. Nothing really in the area unless you want to drive.
Pool was good but again no showers or changing area. Is this a feature of U.S. hotels? If so what happened to hygiene? I have never come across this in the U.K. or europe Not acceptable I'm afraid.
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Dear Valued Guest,
Thank you for taking the time to write a review about your experience at the Wyndham Philadelphia-Mount Laurel. We appreciate the feedback. It is surveys like yours that provide us with insight into the guest experience that we may not be aware of.
We apologize that our pool area does not have a separate shower area; however,...
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The rooms are dirty and need to be updated. Would not stay here again until they update the rooms. Hotel staff was very nice and helpful.
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Dear Valued Guest,
It is disappointing to hear that our hotel did not live up to your expectations. All of us here at the Wyndham Philadelphia-Mount Laurel hotel take your comments very seriously, and we are eager to correct any failures on our part.
I would love an opportunity to discuss your stay and experiences with you directly, and am...
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Everything in this hotel needs remodeled. Furniture looks used, bathrooms are clean but dated; I can't believe the reviews that people actually recommended this hotel for special occasions? For a place to sleep and move on, okay, but don't stay here for an extended stay.
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Dear Valued Guest,
I am so sorry that your stay with us was less than satisfactory. It appears that we failed to meet your expectations regarding the room quality; however, we are happy to hear you were satisfied with the cleanliness of the room. My staff and I reviewed each of your comments and are re-evaluating our inspection processes to...
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