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Best Western Murray Hill Inn


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Reviews you can trust

53% Recommend
3.5 of 5 stars 14 reviews
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[ Date ] [ Rating ]
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2 of 5 stars
NY
12 Aug 2009 | Trip type: Family

We ended up checking out early and driving home rather than spending the night. We booked a room since we were attending a local event. We arrived at the hotel and there was nobody at the front desk. After about 5 minutes someone arrived and checked us in. We went to the room and there was a horrible mildew smell... more

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4 of 5 stars
Mumbai
2 Jun 2009 | Trip type: Business

I recently had the opportunity to see the Best Western Hotel at Murray Hill, NJ. It is certainly much cozy & comfortable compared to other similar category hotels. The hotel is magnificent & services incredible. Breakfast was lovely with huge varieties of cheeses fruit pastries corissants etc etc. The rates are not expensive and everything just fabulous. . Restaurants are... more

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5 of 5 stars
Ohio
18 Apr 2009 | Trip type: Couples

The best room we have ever stayed in for the price. We will always be staying here when we are in the area. Staff very pleasant. Loved the coffee bar at check in and anytime of day or night. more

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5 of 5 stars
MA
26 Mar 2009 | Trip type: Solo travel

This was the second time I have stayed at this particular hotel and I enjoyed my stay. My only complaint is that housekeeping forgot to refill the coffee in the room for the second morning. However, with the great Kuerig coffee maker in the lobby, it was not an issue. I had a very pleasant say and would do it... more

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3 of 5 stars
22 Feb 2009 | Trip type: Solo travel

There were several of us who stayed at the Best Western Murray Hill Inn since there was a family event nearby. I have no complaints about the hotel at all. It was clean. The room was comfortable. The green tea shampoo and conditioner smelled very nice. It wasn't a place that you would go to for a fabulous vacation spot,... more

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4 of 5 stars
London, England
1 Sep 2008 | Trip type: Family

Very good service. The room was very good value, very clean and well presented. Staff very helpful. We ate the breakfast buffet which was as described and just enough. We had a rental car and drove into New York City. This took 25 mins to the Holland Tunnel and was easy to navigate. Parked in an all day parking place... more

Management response from
BoyleGuestServices, Guest Services Manager

Let me start by thanking you for your recent review of the Best Western Murray Hill Inn. Your comments are extremely valuable to us as we strive to provide superior service and accommodations. Your feedback is very much appreciated and I can assure you that we use this information to do everything possible to create a memorable experience for each...

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1 of 5 stars
pasadena, md
20 Jul 2008 | Trip type: Couples

Just Awful! We had reservations to arrive on a Friday evening but did not arrive till Saturday at 1am. They checked us in and gave us a room. When we went into the room we realized it had not been clean. The bed was unmade (the pillow still had a person's head print on it). The bathroom had towels all... more

Management response from
BoyleGuestServices, General Manager

Thank you for sharing your feedback related to your recent stay at our property, the Best Western Murray Hill Inn. As a management company, we at Boyle Hotels take guest satisfaction very seriously and do everything possible to make each and every one of our guests are comfortable and satisfied during their stay with us. I apologize that we did...

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1 of 5 stars
Chicago
20 Jun 2007 | Trip type: Couples
3
people found this review helpful

My best friend got married in May and had selected this hotel for her guests to stay in due to its proximity to the reception hall. This was the worst hotel experience I've ever had in 24 years of traveling. The shuttle that was supposed to transport us from the wedding to the hotel departed without the guests, leaving us... more

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3 of 5 stars
Columbia, Maryland USA
11 Dec 2006
1
person found this review helpful

I had to stay 1 night here because a family member was staying here, so didn't have much choice. The rate seemed a little on the high side ($114 + taxes) for a queen bed smoking room. After reading the reviews here, I thought it was going to be pretty bad. But all in all, it was pretty decent to... more

So-so
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2 of 5 stars
Maryland
20 Oct 2006 | Trip type: Business
1
person found this review helpful

I stayed here on business for one night in August 2006. My travel budget was limited, otherwise, I would have stayed at a hotel (not motel) kind of place. Pros: - Check in was quick and the front desk very helpful - Room service from the attached Italian restaurant was very good and reasonably priced - No critters (bed bugs,... more

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Best Western Murray Hill Inn Also Known As

  • Best Western New Providence
  • New Providence Best Western
Address: 535 Central Ave, New Providence, NJ 07974
New Providence hotels Best Western Murray Hill Inn
3.5/5.0
14