The room had a stuffy smell as we entered the room. The carpet near the window/air-condition was wet and I am guessing it was a leak from the rain. The parking was horrible especially if you have a van or SUV. They have shuttle service to Penn station - it is free during some hours in the morning & evening,... more

I'm really shocked to read Safety Harbor's review. I experienced some of the best customer service in my life by the staff and management at this hotel. I live in a small rural town in PA was a little leery of staying in a hotel in the NYC/Newark area. But the staff was beyond helpful and friendly. I booked a... more

Old tired Dirty smelly, sharing with hookers and tourists who were obviously booked by unscrupulous travel agents. Industrial area surrounded by a really ugly industrial view, basically at the back of some buildings and adjoining all sorts of industrial. Certainly near the Airport, but thats all. No service, no courtesy, the greasy spoon next door serves pig swill. If you... more

My family and I accompanied a Choir group to NYC for a week. We drove and found this hotel to leave our car. We were thrilled with our experience. The hotel was clean, great breakfast and our car was left with them for 7 day. It was out and ready for us as we arrived back from Penn Station to... more

my stay at this hotel was really good ... my wyfe and i stay here prior to our vacation trip , we left our car at the hotel for 9 days, is just next to the newark airport shuttle was fast we only wait for 5 minutes at pick up spot the hotel it self was very clean and nice... more

We stayed at this hotel the night before our cruise on the Explorer of the Seas Jan 11. We booked the park and cruise package which included a large room, free breakfast, and a shuttle to and from Cape Liberty Cruise Port and parking for our van. We left on the shuttle to the ship around 10:45, and we got... more

We stayed at this hotel before our cruise and we used airmiles to book our room. If i had actually paid for it , i would rate them lower. The room was big but not clean. The coffee maker was full of mold and no hot water out of the sink spout. The comforter for the bed was a sheet:)... more

I was going on a cruise and took advantage of their parking and hotel package. I have a brand new 2009 cadillac. When i returned, every control from climate control, seat, mirrors, and radio were changed. My car had more miles on it, and large deep scratches on the hood. The car was just washed ( just after a snow... more

We needed to stay in the Newark Airport area so I found a good deal at the BW Newark West. The room was big and comfortable although we were surprised to see a large hot tub in the corner of the room. Excellent service to and from the airport and a full breakfast which went down well. We would definitely... more