Booked with points from Choice Rewards. Arrived at 11:30 pm and was met by a very condescending and rude desk clerk. This clerk made check in a bad experience. the clerk was not pleasant just simply rude and very arrogant. No other words to describe it. I was interrupting what ever it was being done on the computer. When I... More

1. Front desk agent and the manager were both on their phone for personal calls during check in and out and when you want to ask them questions. 2. The room door didn't close properly 3. (A) The bathroom door didn't lock / lock was broken (B) no water pressure in the shower (C) the ceiling was not primed and... More

Ok - let's be honest. If you're staying here, it's because you don't want to pay $300+ per night to stay in NYC. That's our situation. For half the price, we stayed here. No complaints. To get to NYC each day, you have the option of taking a shuttle that stops at the hotel (@ $6 per trip per person... More

I have been in New Your for a business. Hotel's location is good; 2 minutes to Park'n Ride. No many restaurants around, but with a car it isn't issue. The rooms are big, but outdated; need renovations. In general my stay was good; only 1 complain the breakfast. Almost same hot items every day; after 8 am they are not... More

Me and my family stayed here when traveling to the warriors cup. We really enjoyed the hotel and their staff! We would recommend this property to anyone that is staying in the area. The room was very clean as well as the common areas. The breakfast was filling and just what we needed.

We stayed here on our way to UK/Europe. It had free internet and breakfast so was worthwhile for our 3 teenage boys. The rooms were tidy and clean. The lady at the front desk was very helpful and friendly I can't recall her name. We then catch the local shuttle operator who comes past all the hotel in the area... More

Like many people we could not decide if wanted to spend the extra money and stay in NYC or save some and stay just outside. I am so glad we stayed in this hotel. From the time we arrived the staff and front desk were outstanding and very helpful. We were on the first floor the first night of our... More

We are a family of 7 (5 kids aged from 14 - 7) and stayed here for 5 nights in November 2012. Agonised all year over where to stay and spent hours and hours trolling through hotels searching for the best possible deal for our larger family. Best deal I could find anywhere was $2600 at Eastgate (but then they... More

Just a short bus ride away to Manhattan Port Authority Bus Station this affordably priced suite hotel was ideal for our 2 Adults + 3 Children. The equivalent hotel in Manhattan was just too expensive to contemplate, paid just 120 Dollars per night for 2 Queens + Sofa Bed. Hell of a hill to walk up each morning to get... More