"The windows are permanently screwed shut to prevent people from jumping off the roof?" What do windows have to do with the roof? I would imagine that the windows are sealed for energy conservation.I have stayed at the Doubletree many times and it is a lovely property, with a terrific staff
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Thank you for your kind words and input on another guest review. It is always a pleasure to get feedback from our loyal guests and the experiences they’ve had with us. We appreciate your review and look forward to seeing again at the Doubletree Somerset Hotel & Executive Meeting Center.
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Stayed here with a large group in January for a kosher event. Hotel was very nice and very accommodating. First thing that strikes you is the helpful check in staff and pleasant bellhops that greet you in the gorgeous lobby. The ballrooms are huge and very accommodating for large groups. I strongly recommend this hotel; for a large group looking...
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Thank you for your feedback. We are glad to hear that you and your group enjoyed your stay at the Doubletree Somerset Hotel & Executive Meeting Center. Your kind words about our hotel staff and meeting spaces are deeply appreciated. It would be our pleasure to welcome you back in the very near future!
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The lobby has very nice curb appeal, however it helps if the 'automatic' revolving door actually works. The rooms show their age with the dated wooden doors and old furniture. This facility is in need of an update to bring it up to the standard which I expect from a Doubletree. Overall just an average hotel, and far from what...
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Thank you for your review. Our maintenance department will investigate the issue you encountered and make any adjustments, if necessary. It is unfortunate that your experience was not up to the standards we strive to achieve with all our guests. We appreciate the time you took to share your thoughts and comments.
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We were given cookies upon arrival however since I am a member of Hilton Honors they had a welcome letter as well as a little bag with four snacks and two waters. Very nice, made me feel welcome.
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At the Doubletree Somerset Hotel & Executive Meeting Center we strive to make every guest feel welcomed and hearing that we accomplished that with you is the best compliment we could receive! Our signature cookies are just a little token of our appreciation and we are glad you enjoyed them. Your loyalty is greatly valued and we look forward to...
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Very nice hotel, just not that close to many things other than the Convention Center. Room was vacuumed and cleaned but there was garbage in one of the drawers of the dressers. Heat works too well, so set it LOW, like around 63, no kidding. If you set it at 68 or higher, you will return to your room being...
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It is good to hear you enjoyed your stay with us at the Doubletree Somerset Hotel & Executive Meeting Center. Next time you are in the area we hope you’ll check with our front desk as there are many great activities just minutes away. Our housekeeping staff will be made aware of the few issues you mentioned to ensure each...
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I've never been compelled to write a review before, but can't help myself after this experience. I'm two nights into a three night stay and am near exhaustion. The rooms are standard and the hotel has a nice feel overall but the heating units are like nothing else I've ever heard; when they kick in it's hard to hear the...
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We understand the importance of a good night’s rest and strive to ensure each of our guests’ receive just that, so it’s very upsetting to learn of your experience. Our maintenance team will be looking into the heating units to see why the noise level was so high, but we would have liked to have addressed your concerns when it...
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From the moment you walk into this hotel you will ask yourself why you stayed or conducted business in any other hotel in the area. Beautiful lobby and rooms. First class at great rates and a staff that knocks itself out to make your stay perfect. I have attended business and social functions here as well. Great place.
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What a glowing review! Thank you for the many compliments and it was our pleasure to make sure your stay was perfect. If traveling for business or pleasure, the Doubletree Somerset Hotel & Executive Meeting Center is comfortable and convenient when in Central New Jersey. We look forward to welcoming you back soon!
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We loved our stay at this hotel. The location was serene and there was no traffic noise, as you get at so many other NJ hotels...The front desk staff were pleasant (loved the cookies!). The hotel was very easy to navigate and parking was close and convenient. The room was clean and the beds were comfortable...
We were able to...
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To be considered your favorite from such frequent travelers is a wonderful compliment, thank you! The convenient yet quiet location of the Doubletree Somerset Hotel & Executive Meeting Center is a plus for so many of our guests and we are happy you enjoyed it. We are glad you took advantage of the free Wi-Fi in the lobby and next...
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Stayed for three days for a training session. The hotel has very friendly staff with prompt check in, big exercise room, and attentive bartenders. The food at both restaurants were quite good for a hotel, had the salmon, flank steak, and pizza over the course of my stay. My room (on the fifth floor) had the usual excellent Doubletree bed,...
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It is great to hear we could provide you with a comfortable and amenity-filled stay during your training session. Our Tuscany Restaurant and TK's Lounge provide wonderful options when dining onsite is desired at the Doubletree Somerset Hotel & Executive Meeting Center and we are glad you enjoyed them. Thank you for making us aware of the issues you experienced...
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I stayed there a couple of weeks ago just for one night for a business meeting. The staff was very friendly, check in and check out was fast and they were very helpful when needed. The room was clean, and the bed was comfortable. when I read reviews about this hotel prior to staying there, the only major complaint seemed...
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At Doubletree Somerset Hotel & Executive Meeting Center, we want to make your stay not only comfortable, but convenient. With Enterprise Rent-A-Car on the property, our guests can enjoy the benefits that this service provides without the difficulties of traveling offsite. Thank you for sharing all the highlights that made your stay so positive. The next time you are in...
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